Hello Gondal,
Unfortunatly there is no details on Pakistan. The service would be
provisioned for Pakistan, but not invoice from “Microsoft Pakistan”.
Best Regards,
Ken
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Re: P1 Plan to Buy from Pakistan
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p1 plan
How can i purchase this service from Pakistan?
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RE: How can I configure my DNS record without configure it with domain registrar
Hi Paan,
How are things going now?
If you need more assistant , please feel free to contact us.
@stallemanden, thanks for your information.
Thanks,
Aaron Yuan
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Re: DomainKeys / DKIM TXT Record
I hate to correct you but Office365 does support adding TXT records. As you can see from the screenshot below:
This feature however does not support names with "._". This means adding a TXT record with a name of "pm._domainkey" is not supported for use with DKIM records.
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Re: Adding new domain problem
Hi Guardian Cos,
Thanks for your reply.
I understand that you are on the way to fix the adding domain issue. Moreover, if you have updates on the issue, we would very appreciate if you share related information in the forum.
For the second question, you mean to recreate these 12 users with guardian-cap.com addresses in the office 365 portal. In the meantime ,you want these users under guardian-cap.com domain to get the emails that been sent to email address under homeguardian.org domain.Is it correct?
If so, please refer to the following link:
http://help.outlook.com/en-us/140/cc498704.aspx
For further research, I suggest you post a new separate thread about the email address theme in the forum. After that, our support engineer will help you with the email address requirement in the new thread.
Thanks,
Ida Qiu
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RE: How can I configure my DNS record without configure it with domain registrar
Hi Aaron Yuan ,
The problem is the same , did I really must change my Name Server 1 and Name Server 2 to point to microsoft online server?There is another people doing testing also with E3 plan in my organization , using domain that my organization bought from the same domain registrar with me , but she not face any problem like this.So that why I need to know , why my domain need to change Name server, while her not.
Until now,
I successfully set this domain( peroneus.com) to be able to
1.send and receive email from internal organization.
2. successfully send email to outside ,but failed to receive any email from outside of the organization.
could you clarify what is happen?
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RE: How can I configure my DNS record without configure it with domain registrar
Hi Paan,
You don't NEED to change your DNS server (NS1 and NS2).
This is not the problem.
The problem is, that you are trying to receive mail for the same domain, in to different places.
To clarify.
When a mail-server sends a mail to @peroneus.com, the mail-server asks the DNS-server where to send the mail.
This is called a MX record.
A MX record tells mail servers. "Send mail to this domain, to the server with this name"
The server name is a A-record.
For your domain:
peroneus.com MX preference = 10, mail exchanger = mailstore1.secureserver.net
peroneus.com MX preference = 0, mail exchanger = smtp.secureserver.net
This tells us, that our mail-server will try to send mail to two servers. If the first one does not answer, the next one will be contacted.
So in order for mails to be send to Office365, those information has to be changed to something like:
peroneus.comt MX preference = 20, mail exchanger = peroneus.com-mail.eo.outlook.com
However, if you do this, mails will no longer be send to your initial servers, resulting in none of the other employees will receive mail.
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RE: How can I configure my DNS record without configure it with domain registrar
TQ for explaining this to me , now I understand . This MX value ,is it must be configure at domain registrar account or could manually configure at DNS record at office 365 account.If yes,how to do that?
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Re: DomainKeys / DKIM TXT Record
I am also trying to do the same thing using Campaign Monitor and am having the same problem with the TXT entry not supporting any characters other than letters and numbers. I need to enter "cm._domainkey". The additional problem I am having is that it is not recognizing a new Sender ID record to my account, which is also required by Campaign Monitor. It seems to be in conflict with the existing TXT record for outlook.
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Re: DomainKeys / DKIM TXT Record
Hi Neil,
Thanks for your update, you are right,Microsoft has added this function to add txt in O365. After I tested about it, O365 really not support names which include ".",TXT name can include only letters, numbers, and hyphens.
I would suggest you submit the feedback at the following site:
http://mymfe.microsoft.com/Microsoft%20%20Online%20%20Services/Feedback.aspx?formID=210
Both the Microsoft Product Team and Development Team take into consideration all suggestions and feedback for future releases.
Thanks,
Aaron Yuan
Thanks for your update, you are right,Microsoft has added this function to add txt in O365. After I tested about it, O365 really not support names which include ".",TXT name can include only letters, numbers, and hyphens.
I would suggest you submit the feedback at the following site:
http://mymfe.microsoft.com/Microsoft%20%20Online%20%20Services/Feedback.aspx?formID=210
Both the Microsoft Product Team and Development Team take into consideration all suggestions and feedback for future releases.
Thanks,
Aaron Yuan
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RE: mailbox restoration to a certain point in time for an existing and removed user
Hi Tom,
You are welcome. If you have any questions about Office365, please feel free to post them here.
Thanks, Neo Zhu
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Re: DomainKeys / DKIM TXT Record
Thanks, I've added some feedback requesting this functionality.
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Re: Change domain name
Thanks
for your reply.
I
understand that you would like to change the profile to another website. Would
you please try the following steps to see if it works?
1. Run desk-top set up as suggested in this article:
http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637594.aspx
2. Create a new profile in your Outlook.
3. Set up the profile automatically:
1) On the Outlook 2010 toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.
2) On the Auto Account Setup page, Outlook may automatically fill in the Your Name and E-mail Address settings based on how you're logged on to your computer.
3) If the name in the Your Name box isn't correct, click the option button next to Manually configure server settings or additional server types, and then click the option button next to E-Mail Account.
4) Click Next on the Auto Account Setup page of the wizard, Outlook will perform an online search to find your e-mail server settings. You'll be prompted to enter your user name and password during this search.
5) If Outlook is able to set up your account, you'll see the following text: Your e-mail account is successfully configured. Click Finish.
Here is
an article about how to add account to Outlook for your reference, you can find
detailed information after choosing your Outlook version:
Hope it
can help.
Thanks,
Ella
Huang
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Re: Changing email domains but preserving messages
Hi Robert,
I’d like to clarify that you want to change the email domain address without losing the data. Is that correct?
To change the email address domain, please perform the following steps:
1. Login to Microsoft Online Portal.
2. Click “Users” under Management panel to show the users list.
3. Select the users that you want to change the email domain. Click “Edit”.
4. Then you can change your email address domain to a verified domain.
Changing the email domain in this way, the data associated with the email address will not be lost.
Note: the new custom domain must be verified.
Thanks,
Kevin Cui
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Re: MX records
Hi fiona,
How are the things going?
In addition, do you need further assistance on the issue？
Thanks,
Ida Qiu
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RE: How can I configure my DNS record without configure it with domain registrar
You can change it at the current DNS-supplier you are using.
It will have no effect changing anything in the Office365 DNS, as no servers will look at that for information. (Hence NS1 and NS2)
Actually you can take a look at office365 DNS, to be sure about the MX information you need.
But still, be aware that NO mail will be send to your current mail-server if you change this.
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Re: 365 destruction
Hi Jcapps0,
Thanks for detailed reply and comments.
From your comments, I understand that you are one of the true Microsoft Users who would like to share the experience and feedback on improving Microsoft products and services. As a certain level Microsoft User, you are able to find more aspects where we can improve to make Microsoft products and services better. Indeed, with all the Microsoft fans’ feedback and the efforts of Microsoft related teams, many great features come out in each new product. We sincerely appreciate your enthusiasm and efforts.
You can also submit your feedback for the further improving of our products, or services. To make the suggestions better understood, please provide your detailed description on what you’d like to improve and detailed suggestions about what you have tested. This will make the feedback more useful for the relevant teams. You can submit your feedback by using the following link: http://mymfe.microsoft.com/Microsoft%20%20Online%20%20Services/Feedback.aspx?formID=210&15=10037FFE80644633&5=Admin&3=Lite&UrlReferrer=homePageLayout
Regarding your situation, I would appreciate if you can capture a screenshot of the error message you received when synching files from Office 365 to iPad or iPhone. You can post it in the forum for further research.
If you prefer to uninstall Office programs installed, you can click Start, click Control Panel. And then click Programs and Features. Then select the program you prefer to uninstall, click Uninstall. Follow the wizard to finish the uninstall process.
Thanks,
Monica Tong
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Re: domain can not be moved to office 365
Hello daqing,
How are things going?
If there are any concerns about this issue, please feel free to post here.
Thanks,
Cherry Wang
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Office 365 preview domain unusable in new subscription
I have created an Office 365 Small Business Preview and configured my domain.onmicrosoft.com as primary domain. However, I want to create an official P1 plan now but I cannot link my domain because I already used it in the preview.
Can you please aid me in getting my Preview account removed please?
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Re: Quick Windows Live Question
Hi ColonelBill,
How are the things going?
In addition, do you need further assistance on the issue?
Thanks,
Ida Qiu
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