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Re: TeamSite URL being wrongly generated by office 365 webpages

October 26, 2012, 9:46 pm
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You can't affect the portal pages but you may be able to rewrite that link with some javascript in the Sharepoint pages. Its id is "SharepointID".  Failing that, add a redirect to the default team site home page to open the site you want.
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Re: Intermittent problem with email redirect

October 26, 2012, 9:50 pm
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Hi Fe,

Thanks for your updates.

I’ve noticed that you’ve set multiple MX records and two of them are set in the same priority(which is 0), I think this is why the mails were sent to both Office 365 mailbox and Godaddy mail server.

To solve the issue, if you want to use Office 365 mailbox as your receive/send server, please login in your domain control panel in Godaddy, find the MX records that not pointed to Office 365(without outlook.com in the value) and change the priority of the records to another number instead of “0”(like 10 or 20), then save the change. After that, all the mails send to your mail address will first look up to Office 365 mailbox and will be delivered to Office 365 directly.

For more details, please refer to: Adding or Editing MX Records in Godaddy.

Please feel free to post your updates here at your convenient time.

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Re: Mapping a Sharepoint Online Library

October 27, 2012, 12:55 am
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Hi QuickDrawJack,
 
I’d like to follow the issue you posted previously. How is it going on? Have you found useful information from above post?
 
If there are still some problems, please feel free to post them here. It’s our honor to be of assistance.
 
Regards,
Ella Huang
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Re: Custom Startup Script for Authentication

October 27, 2012, 2:00 am
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Hi LMR,

How are things going?

In addition, do you need further assistance with this issue?

Thanks,
Kevin Cui

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Re: I cannot send emails to other company members who are not on 365

October 27, 2012, 2:02 am
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Hi Paul,

How are things going?

In addition, do you need further assistance with this issue?

Thanks,
Kevin Cui

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Re: Pictures not showing

October 27, 2012, 2:29 am
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Hi aaronqs,

How are things going?

In addition, is there any further assistance needed here?

Thanks,
Maggie Li

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Re: Cannot access Team Site

October 27, 2012, 2:34 am
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Hi Phil,

Due to your unstable scenario about access to team site and visit libraries, would you like to provide you domain name for me so that I can help you check the issue on my environment? I have sent you a private message to protect your privacy. You may respond with the requirement information.

To see the private message:

1. Please go to the Your details section on the right side of the community site. 
2. Click Private messages. 
3. Click the subject title of the response to read the message. 

In addition, have you tried any special steps to fix the issue during experience the temporary issuing situation? It is very important to find the root cause and troubleshoot the issue if you can post further information and screenshots here.

Thanks,
Maggie Li

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Re: Recover deleted items

October 27, 2012, 2:55 am
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Hi Jan,

How are things going on your side?  If there’s any update on this issue, please do not hesitate to post your information here. It is always my pleasure to help you.

Thanks,

Young Yang

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RE: Creating External Contacts - PowerShell

October 27, 2012, 6:30 am
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Hi Richard Wild,
How about current situation?

Best Regards,

Jacky Ding

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RE: Problem with PDF files

October 27, 2012, 6:42 am
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Hi Sanna K,
How are the things going?
We’d appreciate an update on the status of the issue. When you have time, please feel free to post this information here.

Thanks,
Allen Sun

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Re: TeamSite URL being wrongly generated by office 365 webpages

October 27, 2012, 9:08 am
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Basically, this is a bug. =P. Well, I'm sure TFS or Product Studio already has this logged into :)

Thx for the prompt response.

-daniel

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Re: Cannot access Team Site

October 27, 2012, 10:24 pm
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Hi Phil,

Thanks for your reply in private message with your site URL. I’ve tried to access the public-facing website and find it works fine. Does the problem occurred irregularly and just for a few of users?

Based on the situation, I recommend you to remove users’ licenses for SharePoint Online services and then re-assign licenses and permissions to these users to see if it helpful.

Thanks,

Nancy Xie

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Re: Cannot access Team Site

October 28, 2012, 2:21 am
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Nancy

We have done this prior to connecting here. We created a new administrator user, deleted the users with the issues and re-created them as new users. You are not understanding this issue. We have no problems with mail, calendars, the public facing site, or the office web apps. We cannot access our Sharepoint team site where our documents are stored and our work spaces have been created.

We are a small company without an IT staff. If you cannot resolve this issue I will, once again, insist that you either submit a service request for me our provide me that access on my administrative function so I can submit it. This has gone on for too long. Our new workweek begins tomorrow and we cannot be without access to our stored documents and shared work.

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Re: Correct DNS; TXT & MX Settings For Office365 to Verify

October 28, 2012, 9:46 am
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Hi Vehltor,

Thanks for your post. I understand that. My question is the error message you received when you click on "verify domain". Can you post the error message here?

Thanks, Neo Zhu

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Re: Better Google recognision

October 28, 2012, 9:55 am
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Do a google search on this and you'll find more tips than on any other subject. The short answer is the sites that come up before you are evaluated by search engines as being more relevant to the search terms used. Look at some of those sites to see why that might be and adjust your content accordingly. The search engines pay special attention to page titles, headings (like h1, h2 etc) and even bold text when they evaluate your site.  To score higher, think about what people might search for when looking for a site like yours and arrange your content around that.
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Re: Better Google recognision

October 28, 2012, 9:59 am
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Hi Dave,

I suggest you use search engine optimization to optimize your website.

To use the search engine optimization through the design editor for the public-facing website, Please follow these instructions:

1. Sign in online portal via admin account -> In the Admin page click "Edit Website"
2.""Click on the Design tab, once the Design tab is selected, click properties

3. Click the Search Engine Optimization tab

4. Add Metatags -> Click Apply -> Click OK

Thanks,
Aaron Yuan
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Re: Correct DNS; TXT & MX Settings For Office365 to Verify

October 28, 2012, 10:31 am
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Use the TXT record or the MX record not both. Add @ in the domain box for the TXT record. It should tell you if it's right in 15 minutes or so. If it doesn't work try the other record. You shouldn't have to wait 72 hours.
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Re: Access to web site and web page traffic reports

October 28, 2012, 10:39 am
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Hi Aaron. thanks for your fast reply, but it's all new to me can you explain where I copy ant past the links you suggested, is it through a page on Office 365 or Google?

And do I type as follows;

www.skegnesscaravansholiday.com/_layout/usage.aspx

Sorry to be a pain, but it was so so much easier and quicker on the old Microsoft small business where you just had 1 tab to click on saying 'Reports' ??

Please help.

Regards,

Dave Russell From Derby

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Re: delay receiving email

October 28, 2012, 10:46 am
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Hi Verkoop,

Before moving on, I would like to confirm the current situation:
1. Do you see the same delayed emails when using Outlook Web Access?
2. Does the delayed email have large attachments?

Please test to send from other email system, such as Hotmail, to see if the same issue occurred.

For more details, please refer to the link below:
Inbound mail flow
http://community.office365.com/en-us/wikis/exchange/inbound-mail-flow.aspx

Thanks,
Aaron Yuan
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Re: Domain Name not Verified

October 28, 2012, 3:09 pm
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I'm not sure what you're talking about.

MelbourneIT is who has the records for both my domain names.

365 has a process for linking both my domain names to the 365 website.  

One of my two domain names is verified (sportsorthomassage.com) and the second one (sports-ortho-massage.com) has not been cleared - though its been months!

Do you people actually FIX PROBLEMS or do you just send emails??

For my first domain to be activated (verified, whatever) I had to contact Team 365 thru the community site.

So here we are again.

ALL I WANT TO TO HAVE MY WEBSITE UP AND RUNNING AND LINKING WITH MY DOMAINS.  CAN YOU HELP TO ACCOMPLISH THAT?

What are you talking about with my email with Hotmail?????

Please refer this to your supervisor.  I would prefer to deal with someone further up the food chain, if you don't mind.

Any by the way, this is about 6 months of paying for your service that has not delivered.  If you cannot solve this, just say so and I'll go somewhere else!

Thank you,

Bridget Powers

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