Hi Eric,
Thank you for your reply.
I need to correct a couple of your comments that are wrong.
We can access our Domain website (kernowecoclean.com) ok.
The problem is with kernowecoclean.co.uk
This should be linked to the .com Domain
If you enter www.kernowecoclean.com our website appears ok.
If you enter www.kernowecoclean.co.uk you get a failure.
This is the problem.
Since we converted to Office 365 the link from kernowecoclean.co.uk TO kernowecoclean.com no longer exists.
You need to create the link again so whenever anybody types in www.kernowecoclean.co.uk they are automatically diverted to www.kernowecoclean.com
Can you please confirm that you understand what needs to be done to correct this problem and can you resolve the problem FOR MR PLEASE?
Thank you.