Hi Ken,
You tried to repair the account in Outlook and it is successes? But you still can’t receive/send emails. Is this right?
When Outlook is running, what’s the status of Outlook on the status bar? If all things are right, the status looks like below.
When you create a new profile of Outlook and set up account again, Outlook will download the mails and other items again. And you won’t lose any data. You can refer to Evan’s suggestion to create a new profile and set up the account again.
Thanks,
Ray Yang