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Re: Outlook 2010 will not login to download email since password change

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Urgent Request -

Will someone please answer this question ( which I have asked in earlier posts, but not yet received an answer):

Should I attempt to resolve my problem by resetting my password - again - using the procedure described at this Office365help page?:

Reset your administrator password (for Microsoft Office 365 for professionals and small businesses) at

onlinehelp.microsoft.com/.../gg192871.aspx

As I explained earlier - I have only reset my password the one time after I was informed that my password had expired (without any prior notice from Office 365 or Outlook...).  I used the above procedure, having a new temp password emailed to me, then a mobile text code, if I recall... the process appeared to work as it should for access via the web app and my Android and iPad mobile devices, but not for my desktop Outlook 2010 Professional Plus....

So again - given my situation - is it advisable to again reset my password as above, to try to resolve the issue with Outlook desktop, or is it likely to just complicate matters?

If someone will please advise me on this or any other solution ASAP - I will be extremely grateful!

Thanks again,

Ken


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