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Outlook 2013 Office 365 and CRM 4 tracking problem

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The problem started after I upgraded Outlook 2010 to Outlook 2013. I had moved from an on-premise Exchange server to O365 several months ago and everything had stabilized. We are a hybrid Exchange environment with the on-premise Exchange and the O365 working concurrently.

 

After upgrading the Outlook desktop to 2013, the following statement pops up whenever I try to send a tracked email.

 

 

I checked my email information as a CRM User and it hasn't changed. Perhaps since the address is the same in O365 and on-premise Exchange something is handled differently by Outlook 2013?

 

How / What do I need to change to be able to send email without this problem?

 

Thanks,

 

Gary


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