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Re: Outlook cannot connect to Office 365

I have talked to the domain controller and they are confirming that the CNAME record is set up correctly - testexchangeconnectivity.com confirms this

I have run the setup utility multiple times but with no result.

The problem is persistent with every user.

And no hybrid development. But as I wrote:

The CNAME and TXT record is added on the domain controller (the one hosting our domain), but the MX record is added at a company that scans our inbound mails for virus. They have not added a DNS-record but instead - as far as I understood -, they pointed the mails directly at xxxxxxxxxx.mail.eo.outlook.com instead of the IP of our Exchange-server on premise. Can that work??

Regards,

Mikkel O. Laursen


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