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Powershell Access Denied after converting a mailbox into a shared mailbox.

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Hello all,

 

Running into a bit of an issue while trying to set up a shared mailbox.  I am interested in Delegation and Send as / shared mailboxes.  I asked the person in chat on Microsoft 365 what I needed to experiment and see if this will work for me:

 

Shared Email box with archiving capability

2 practice user accounts, no AD required but web versions of word etc would be nice

 

I explained I wanted the two user accounts to be able to read and send as the shared email box account.  Based on my desires it was suggested I go with:

 

Exchange Online (Plan 2)  (For the archiving capability, plus they said for a shared mailbox to have archiving it MUST be Plan 2)

 

For the two user accounts they suggested either (Small Business P1) or (Midsize Business E2)

 

They advised I go the E2 route since I could never convert a P Plan without cancelling first.  However I will never need subsites or AD support etc so P1 plan saves me $8 per user per month.

 

I had issues with OWA displaying properly the first week but that has since been resolved thankfully, so I thought I would sit down and get this "send as" working.  I was blown away it all has to be done by cli through Powershell but oh well.

 

I get Powershell going and use the following steps to convert my Exchange Online (Plan 2) mailbox to the shared mailbox:

 

I follow this guide:  http://office.microsoft.com/en-us/outlook-help/quick-reference-card-RZ103029526.aspx?section=7&mode=print

 

As per the directions I made the distribution group first.  I added the main exchange account, plus the two P1 accounts as External Contacts. 

 

  

 

****NOTE****  I clicked the box to "Make this group a security group", however I can not see it here:

 

 

 

 

 

Maybe that is a separate issue though.

 

Anyway, after creating the distribution group I continue to follow the guide except instead of CREATING a shared mailbox I used the convert command like so:

 

Set-mailbox <user mailbox> -Type Shared

 

Everything seemed to go great, the icon of the mailbox changed to show it was now a shared box:

 

 

  

 

 

So now I went to give send as permissions to the distribution group.  When I added in the "Add-MailboxPermission" line I got red errors, and have received red errors from that point on.  Now I can NOT even establish a connection anymore, even though it worked fine prior to this event.  

 

The error is highly lacking as well, no specific code to research etc just this:

 

 

  

 

 

Having to do this all cli is not the most enjoyable thing, but I do it all the time with Linux so no big, but a clear cut error message or error code would be nice lol

 

Thanks folks,

 

Scott


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