Quantcast
Channel: Office 365 for small business administration - Recent Threads
Viewing all articles
Browse latest Browse all 2721

Re: Powershell Access Denied after converting a mailbox into a shared mailbox.

$
0
0

Hello Aaron,

Again thanks for the replies, I have still not received any response from the support request.  So at least your trying.

I have solved this myself, it is indeed related to the mailbox / user.

I created another user, I figured 8 bucks was worth knowing if I was right.  I made the second user admin and powershell worked just as it had before.  Same machine, same admin rights lol

I was able to finish the permissions commands and the shared box functioned properly (almost) with full access and send as permissions.

So apparently if you have just ONE admin user and you convert said user / mailbox to shared then it messes something up with powershell permissions.  Documentation would do well to have a warning or something lol.

The downside now is that the person from Microsoft I chatted with in PRE-sales knew I wanted 1 exchange plan and two users to try out.  For the two user accounts they suggested either (Small Business P1) or (Midsize Business E2).  I told them E2 was overkill for my users and was going to go with two (Small Business P1) to try out.

They advised AGAIN I go the E2 route since I could never convert a P Plan without cancelling first.  I asked them point blank if sharing would work etc and they said all 3 accounts would work flawlessly on Office 365 etc.

Well you cant add (Small Business P1) plans from tyhe control panel so they said to sign up with the other domain which I did.  But since you can't have two different office 365 accounts with the same domain, that meant I had to add the (Small Business P1) users as "external contacts" in the distribution group for the shared box.  Apparently even though they are approved, they still can not gain access. lol

I believe I am done.  My experience with only 3 users has been horrible, I am glad I didn't make the leap whole hog with all my users.  My experience has been:

1.  Bad info from Pre-sales.

2.  OWA access problems from day one.  (Microsoft swears it was fixed by the 23rd but for myself and others it lasted longer than 1 day.  )  The SLA I have experienced thus far is far below by current providers.

3.   Powershell headaches..all the CLI fuss of Linux, but without the excellent documentation Linux provides lol

I will cancel within the 30 days and get out of the contract.  I am also blown away that Microsoft SLA is below that of my current provider.  And another user contacted me and apparently you all couldn't meet the SLA in 2011 either.  This does not leave much hope for 2013.

My other provider lacks the sharing capabilities, but other than that is far more stable, with more responsive support (Not meant as a slight on you Aaron, but on the service desk people) and lower pricing.  Plus I can't believe You can't set up Outlook to auto fill in the "from" area in shared mailbox without buying a 3rd party plug in lol  I can just see my employees forgetting to set the from box and sending customers emails from their back office accounts.

Thank you for your time and your attempts at helping,

Scott


Viewing all articles
Browse latest Browse all 2721

Trending Articles