We definitely need a clear roadmap for the conversion. A quick look at some of the threads here makes it clear that right now there's mass confusion:
- the SU4 upgrade gets confused with the 2013 "conversion";
- users think they've been upgraded to 2013 when they haven't;
- some have reported an option to "convert to 2013 version" in MOP which isn't documented anywhere;
- there are several issues reported as a result of one of the upgrades - but no one knows which upgrade or how to fix.
- upgrades are supposed to require "no user action" which apparently isn't true
- the update wiki still just says "sometime in 2013" with no specific timelines
- SU4 upgrades keep getting delayed because of technical problems with no notification of a revised date - "we'll let you know" doesn't help.
- the support reps here don't seem to know much more than the users
We really shouldn't be left guessing about a process that affects production environments.