Firstly i recently started to set up an account with Office 365, it should have been a 3 months free trial but got charged from the start. Once i confirmed ownership of my Domain with yourselves i was able to send e-mails but not receive them. I spoke to BT (British Telecom) who host my domain and asked them to change the name server as per your instructions. Following this they advised that they could sort out my e-mails without the need for me paying your subscriptions. As i was frustrated by the fact you had charged me i agreed. However they are unable to do this unless you COMPLETELY remove my domain from your systems as it is conflicting them setting up my e-mails. I have followed all the forums to find ways of doing this myself and thought i had succeeded in this. However, it seems your intervention is required to complete the task.
Can i therefore ask that you completely remove the domain Lovetts.net from your system.