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Re: Sharepoint external users can't accept invitation

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Hi Chris,
 
Thanks for your post.
 
Do you mean all the receivers (be them Hotmail users or Microsoft Online Services IDs) cannot accept the invitation and enter your SharePoint team site? If so, we recommend you to enter Site Collection Features page again to deactivate the External user invitations feature, wait for a period and then re-activate it.
 
Additionally, currently SharePoint Online only support invitation of external users who have Hotmail accounts or Microsoft Online Services Ids. Would you please try to invite another Office 365 user outside your organization to see if he can accept the invitation?
 
If the issue still persists, please feel free to notice me here. We’ll try other troubleshooting ways to help resolve it.
 
Regards,
Ella Huang


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