Re: Office 365 setting up exchange

Hi Richard,

Based on your description, I understand the issue is that after creating a new user, it hangs at “Setting up Exchange Online... this may take a few minutes”. 

I would like to confirm with you that if the issue still persists now. Actually, the provision process of new Office 365 users will take up to 24 hours in worst scenario. You can check later.

In addition, please check the Service Health in the left-navigation bar on the Admin page.

Thanks,
Allen Zhang