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Couple of questions

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1.  Where is Microsoft's support?  Does Microsoft have "real" support like gmail?  For example, if I have an issue, is there a number to call, after I purchase the product ($8 plan).

 

2.  How do I create an alias?  I've search all over this forum and came up with some powershell stuff, but I only get errors.  I want to be able to send an email from:  xxx@mydomain and newsletter@mydomain from outlook 2013 and online.  My search references: https://www.cogmotive.com/blog/office-365-tips/send-as-an-alias-in-microsoft-office-365 and https://www.cogmotive.com/blog/office-365-tips/connecting-to-office-365-using-powershell

 

I tried downloading the powershell but all I see are red errors.  There has to be a better way.  Why does it have to be so hard to add an alias... gmail takes maybe 2 minutes.  

 

I'm here because gmail has decided not to support Outlook 2013 right now.  My new computer builds use Outlook 2013 and I need access to email on the desktop.  

 

I looked at Office365 before and decided against it... figured I'd try it again.       


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