Hi Michel,
Before moving on, I’d like to clarify the following information.
1. When you say “transfer domain”, do you mean that add your custom domain to Office 365 and then verify it?
2. As you use P1 Plan, you may refer to the article below about how to add your custom domain to Office 365, you may need to add 2 name servers to your domain registrar.
http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/hh397889.aspx
Moreover, how long have you transferred your domain? The server side may take a period of time to make the changes take effect.
3. Email works but is unstable, could you please give us some detailed information for further troubleshooting? Such as send/receive email delay, can’t connect to Outlook sometimes? Or have you met any error messages?
Meanwhile, which version of Outlook client you use, you use auto configuration connect to Exchange Online?
In additional, you may login OWA (Outlook Web Access) to see if the email still has unstable problem. Furthermore, an unstable network environment may also result in this issue. Would you please check if others experience a similar issue in your organization?
Thanks,
Eric Sun
Before moving on, I’d like to clarify the following information.
1. When you say “transfer domain”, do you mean that add your custom domain to Office 365 and then verify it?
2. As you use P1 Plan, you may refer to the article below about how to add your custom domain to Office 365, you may need to add 2 name servers to your domain registrar.
http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/hh397889.aspx
Moreover, how long have you transferred your domain? The server side may take a period of time to make the changes take effect.
3. Email works but is unstable, could you please give us some detailed information for further troubleshooting? Such as send/receive email delay, can’t connect to Outlook sometimes? Or have you met any error messages?
Meanwhile, which version of Outlook client you use, you use auto configuration connect to Exchange Online?
In additional, you may login OWA (Outlook Web Access) to see if the email still has unstable problem. Furthermore, an unstable network environment may also result in this issue. Would you please check if others experience a similar issue in your organization?
Thanks,
Eric Sun