[This may be more suited to the Enterprise forum, but as it concerns Small Business and that's our current plan, I've placed it here.]
We're looking at moving from a P1 plan to an E3 plan, as we've now gone hit the user limit in the P1.
I just spoke to a Microsoft live chat rep, who informed me that there's no upgrade path from P1->E3, and we would have to cancel our entire subscription and start a new one on an Enterprise plan.
This led to a few questions, none of which he was able to answer, so...
- How do we perform a migration from P1->E3? Having only recently completed a migration from our existing solution onto Office 365, I'm not really in any hurry to go through that experience again! Is there a quick, automated way to move all of our Exchange information from our existing plan to a new plan?
- Is there a way to do this without running the two plans side-by-side for a month? I don't want to pay for a month of P1 license when we're just moving information on one day.
P3 comes with a 5 user license of Office Pro Plus for each user. The next few questions are on this feature.
- What is provided? Do you just receive a license key for each user?
- How is this provided? Does it show in a user control panel somewhere? Is it emailed through?
- How do you deploy the software? Is there a network installer? Is there a cd image download?
- If license keys are provided, are they revoked when you delete a user? Or do they go back into a "pool"?