Hi tctuv,
How is everything going? Do you have any updates about the status of the issue?
Thanks,
Jason Jiang
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Re: Move of my domain to office 365, but stumbling in the process.
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Domain Name has redirected but mail being returned with the following error message
5.1.2 - Bad destination host 'Multiple DNS queries were attempted and failed: DNS Hard Error looking up ms27600839.msv1.invalid.outlook.com (A): NXDomain'
Where to start? IS this an error in the auto set-up in the DNS?
Cheers
M
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Re: Correct DNS; TXT & MX Settings For Office365 to Verify
Hi Vehltor,
For your Question 1, I suggest you refer to ‘Create DNS records at myhosting.com for Office 365’ via http://onlinehelp.microsoft.com/en-us/office365-enterprises/9626b760-48a0-4cc2-ae7c-c723dc9e2eea#Find
For your Question 2, you need to create either a TXT or a MX record, but not creating both for verifying domain in office 365.
Thanks
Edward Qu
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Re: Move of my domain to office 365, but stumbling in the process.
I am half way there,
I did roll back the process:
1) change back the name servers at my domain provider (mywebhost.no)
2) then do it the right way at the domain provider
3) now pointing the domain servers of fusen.no to ns1(and 2).bdm.microsoftonline.com
now I wait for it to work properly.
to ping fusen.no (the domain I try to get into my user at thetuv.no) is still not working, and to viewdns.info show that there are still issues. I worry ..
(office365 say it must take 72h to get it working)
Still being optimistic, and I hope it will work soon and within the 72h (although the 72h are more or less there already..).
Thank you for the help. If you have other ideas I will listen carefully.
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Re: Move of my domain to office 365, but stumbling in the process.
Hi tctuv,
Thanks for your update.
If you have any question, please feel free to feedback .
Thanks ,
Jason Jiang
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Re: Access to web site and web page traffic reports
Hi, just access the link you provided above and sign in via your admin account, then you can see the analytics reports. Currently, we can access analytics reports only in this way.
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Re: TXT record - domain not verified
Houston we are cooking!!! Thank you Jason Jiang MSFT Support, Domain is verified, you deserve a pay raise.
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Re: TXT record - domain not verified
Hi wanrouter,
How is everything going? Do you have any updates about the status of the issue?
Thanks,
Jason Jiang
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Re: TXT record - domain not verified
Everything is ok.
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Internal DNS Servers Configuration
Hi there,
I am facing some problems when configuring outlook.
Outlook cannot find the Office365 Servers... and i cannot find anywhere the name of the servers so that i can configure it manually.
Can some one please provide me the records and respective ip adresses so that Outlook can find automatically or manually the configurations?
Regards,
Evaldo Santos
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Re: TXT record - domain not verified
Hi wanrouter,
I am glad to hear that the problem have been resolved. If there need any assistants, please feel free to post in our forum.
Thanks,
Jason Jiang
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Re: Cannot access Team Site
Hi Phil,
We apologize for any inconvenience this issue may cause, as the service health is green with your account, the problem you encountered can be caused any incorrect configurations had made recently.
To narrow down the issue and find the root cause of the problem, firstly, I would like to confirm the detailed issue scenarios on your side:
1) With the team site accessing issue, can others from your company accessing the team site at this point, or your team site cannot be accessed at all?
2) If your team site cannot be accessed some times, can the problem be specified to particular computers or particular users?
3) For the secured libraries, can them be accessed with any users in your company or cannot be accessed anymore?
For the team site accessing problem, please try the following steps to troubleshoot the problem:
1, If you are still facing the “An unexpected error has occurred” error, please try to clear the cache and cookies of your browser, and see if there is any improvement.
2, Beside click Team Site link on the top of Office 365 portal, please type your domain name (http://yourdomain.sharepoint.com/) in the browser, login and check if your team site can be accessed.
3, In addition, I suggest you check the Storage Metrics of your account: In Office 365 portal, click Admin on the top, click Manage team sites under Team sites and documents, click Go to top level site settings, click Storage Metrics under Site Collection Administration.
Any updates and captures of error messages are appreciated.
Thanks,
Evan Zhang
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Re: Domain Name has redirected but mail being returned with the following error message
Hi Minwood,
Based on the error message, I'd like to confirm the following things,
1. Are you using Office 365 P plan?
2. How long have you changed the name server? I suggest you wait for 36 hours and check again.
Thanks,
Edward Qu
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Re: Internal DNS Servers Configuration
Hi Evaldo,
If you want to connect Outlook desktop client to your Office 365 account automatically, you can refer to the following article: http://help.outlook.com/en-us/140/ms.exch.ecp.useoutlookanywhere.aspx
If you want to configure your Office 365 account in Outlook desktop client manually, you can refer to “Manually set up Outlook” part in the following article: http://support.microsoft.com/kb/2404385
Thanks,
Vivian Wang
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RE: Creating External Contacts - PowerShell
Hi Jacky,
The plan we have is Microsoft Office 365 Plan P1 for all of our users including the administrator account which is the account i am using to upload the external contacts.
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Retention Policy
How do I prevent emails being deleted from my Deleted Folder after 30 days? This seems to be the default setting. I have looked up Retention Policy options but nowhere can I apply a policy which will prevent deletion of emails. I want to elect to never delete items from any folders, including Deleted Folder, and apply this to all mailboxes in the company.
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Re: Cannot access Team Site
Evan
Once again I do not see any of you fine people reading the other posts on this thread. I have attempted all that you have said and would like to access manage team sites but I receive error messages. Is their something that the named site owner needs to do to re-establish the two administrator's access to their function?
I
The users with problems (Two admins) were told to delete their accounts and re-create them. This reeked havoc with our e-mail and calendars.
Screen Shots
Trying to access team site:
Attempt to access Manage Team Sites from Admin page
My User Profile showing rites
We have cleared tie cache and even attempted access with a different browser and computers and still have issues.
All your suggestions have been attempted so we need this resolved by your support team. We have no IT department as we are a small business.
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Re: Cannot access Team Site
One more comment. I attempeted to follow thes instructions In addition, I suggest you check the Storage Metrics of your account: In Office 365 portal, click Admin on the top, click Manage team sites under Team sites and documents, click Go to top level site settings, click Storage Metrics under Site Collection Administration.
I signed in as our site owner. I could get to manage team sites but could not find "top level site settings". We are a P1 user, does that have an impact?
I also looked at a list of libraries with special permissions. I could not access any of these libraries using any of the three administrators accounts. One of the admins is the site account owner.
Please help
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Re: Cannot edit our public-facing website or manage team with SharePoint.
Hi Audrone,
Thanks for posting here.
I realize you are using Small Businesses for Office 365, and you encountered 404 not found issue when you clicked the “Edit website” button on the Admin page.
Based on the situation, I would like to confirm with you about the following things to help us narrow down the issue.
1. Could you access your team site? If so, please check if you can access the edit page directly by manually typing the URL in Internet Explorer browser: append the URL of your site with /Pages/Forms/AllItems.aspx, for example, youdomain/Page/Forms/AllItems.aspx.
2. Did other admins encounter the same issue or just special one?
3. Whether the issue occured on other machines or just special one?
It will be nice if you can post screenshot about the error message here.
Thanks,
Maggie Li
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Re: Partially redelegated: Microsoft Office 365 does not manage DNS records for a partially redelegated domain.
Hi Dan,
I understand that you added a custom domain to your account, and you want to add some A records for the domain from the portal site.
Under this situation, I suggest you try to troubleshoot the domain from the portal site. Login in to portal site, and go to domain management page, click the domain, and click Troubleshoot. There will appear a wizard which you can go through. If there any error promotes, please capture the error message and post back.
In addition, for a further troubleshoot, could you please provide two screen shoot and the custom domain name?
1.The domain status, you can get it from the steps: Login portal site, choose Admin tab, under Management choose Domains.
2.Another is about the partially redelegated message.
I will send you a private message, you can reply to it to provide the information.
For how to read and send private messages, you can follow the steps as below:
•Go to the Your details section on the right side of the community site.
•Click Private messages.
•Click the subject title of the response to read the message.
•You can reply by using the form in this display.
•Click Submit Reply.
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