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Retention Policies

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I was trying to work on the retention policies for calendar items. In so doing I added a policy. Upon doing so I immediately noticed that the default MRM no longer had any retention tags in it. So I deleted the retention policy I added; made no difference. Then I tried to add some retention tags back to the default MRM policy; none were saved. I refreshed the page--still nothing. Something is really wrong here. Need immediate resolution please.

Re: Retention Policies

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P.S. The retention tab in OWA is greyed out.

Re: disable Bounce Address Tag Validation

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Hi leunam013,

Based on your description, I would like to confirm the following information:
Would you please give me more information about the effect from Bounce Address Tag Validation on sending emails through the faxes?

You can configure SMTP reply in Office 365 for the faxes. Please refer to the following article:
How to configure an SMTP relay for Office 365: http://support.microsoft.com/kb/2600912

Thanks,
Anna Shi

Re: disable Bounce Address Tag Validation

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hi Anna Shi

this is why

The error you are receiving 'Email address not recognized' is caused by a feature of the email address you are using called "Bounce Address Tag Validation". This feature is not supported by our new servers and you will need to contact the provider of your email address to have that feature turned off

thanks

Re: Uploading Multiple Photos Using 365 on a Mac

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Hi kbeach,

According to your post, I suggest you check the Address in step 5 is correct, it should be like https://contoso.onmicrosoft.com/teamsite/sitepages/home.aspx.
Note: You can access this site and have related permission.

In addition, to be compatible with Office 365, make sure that you have the latest updates for Office for Mac 2011, please check updates for Office for Mac 2011:
1. Open an Office application (for example, Word 2011).
2. On the Help menu, click Check for Updates.
3. Choose automatic or manual updates.

For your last question, I want to confirm that you want to connect SharePoint site with SkyDrive app for Mac or connect to SkyDrive with Document Connection.

Thanks,
Eben Liu

Re: Uploading Multiple Photos Using 365 on a Mac

Re: Problem opening office file with Mac Office 2011

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Hi The Quorum Initiative,

How are things going? If you need further assistance, please feel free to contact me.

Thanks,
Bourne Zhang

Re: Retention Policies

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Hi Natalie,

Before moving on, I would like to confirm is the policy  a new custom retention policy or you directly modified the default MRM policy?

If you created a new custom retention policy, this wouldn’t influence the default MRM policy.

But based on your description, this issue could be caused by lost permissions.  Please follow the steps below to firstly check your “Role assignment policy” and “Administrator Roles”:

To check “Role assignment policy” : Log into MOP->Click “Manage” under “Exchange”->Click “Users and Groups”->Click “Mailboxes”->Double click your mailbox->Click “Mailbox Settings”->Check if the “Role assignment policy” is “Default Role Assignment Policy” , if not ,change to “Default Role Assignment Policy”.

To check “Administrator Roles”: Log into MOP->Click “Manage” under “Exchange”->Click “Roles and Auditing”->Click “Administrator Roles”->Double click “Records Management”->Browse to “Members”-> Check if you are the member of this group. If not, add yourself into this group.

After you finish the above steps, try to re-add retention tags into default MRM policy and save it.

About the retention tab is grey in OWA, this is a normal situation, if you want to modify your mailbox’s retention policy, follow these steps: Log into OWA->Click “Options”  in the upper right->Choose “See All Options”->Click “Organize E-mail”->Click “Retention Policies”.

Thanks,
Jacky Ding


Re: Add 2nd Domain with externally hosted DNS

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Hi Perry,

How is everything going? Do you have any updates about the status of the issue?

Thanks,
Jacky Ding

Re: XML files

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Hi BrettTDH,

How are things going? Do you have any updates about the issue?

Thanks,
Johnny Zhang

Re: Questions on changing our O365 plan

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Hi Christian,

How are things going?

If you need any further assistances, please feel free to post your updates here at your convenient time.

Re: Migrate external domain and mail or not?

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Thanks Linda. We have the Small Business Premium Preview version of Office 365 running in a small charity. We want to synchronise documents and email for a small HQ team of volunteers. The vast majority of the email addresses on our domain are for volunteer associates around the world who have never and will never use the organisation's IT facilities. Their email never comes to the office as it is automatically forwarded by our web host. The domain simply provides a common identity.

A subscription fee for all those volunteers who never use our IT is out of the question.

We operate a public website with a subdomain for each country we have volunteers.

If I understand you correctly, Office 365 Small Business Premium cannot cater for our situation on either count (emails or website) so we should continue with our present arrangements for them. "Simple Domain Sharing for SMTP Email Addresses" looks promising for HQ, thank you.

Perhaps Office 365 can manage documents and email for HQ if we leave the website and all other email where it is.

From what I've described, is that the way we should go?

David

Step 2 of Setup: Hosting company IP address does not pass the "Check Now" Step.

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I am setting up 365 Professional.  I am keeping my current hosting company for my website.  They gave me an IP address, but in the 365 step 2 of set up the IP check now fails.  It says I can proceed to the next step but I may not be able to get to my website.  Is it possible the check fails but the IP is alright, or is it more likely my hosting company made a mistake in the IP they gave me?

Re: P1 website not available and emails no longer getting through

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Hi Paul,

I checked the domain you offered and found the domain doesn’t exist. To help troubleshoot the issue more efficiently, would you please check if you have posted the right domain?

Thanks for your time.

Regards,

Ella Huang

Re: disable Bounce Address Tag Validation

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Hi leunam013,

Could you provide more detailed information about sending mails through the faxes?

As Exchange Online service doesn't use this method to check whether the ‘Return Path’ is acceptable,  do you mean you received Non-Delivery Report when you send mail through faxes? If so, please post the full NDR to this thread.

Thanks,

Ray Yang


Re: Cached Page Issue

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Hi Desiree,
 
Have you clicked the Save and Public button after editing? The button is in the top left corner as shown below.
 

Regards,
Ella Huang

Re: Cached Page Issue

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I've noticed this too with 365 sites. In any browser sometimes it shows the updated page but then next time I click the page it reverts to a cached version. Since browsers, isp's and the server are all doing some caching, I think it has something to do with the fact that Sharepoint is very slow which causes inconsistent caching behavior. I can't think of any other reason it would only affect Sharepoint sites.

Re: Cached Page Issue

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Yes and then it appears to work when I navigate to the web site in the same browser. As soon as I use a different browser (from my pc, tablet or phone) or I clear my cache on the same browser it reverts back to the previous published page. It is really strange because the page in my admin site shows te changes saved.

I'm at a complete loss.

Re: Cached Page Issue

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What is wierd is that this is one of 3 sites I manage but I've never seen this happen before on the other two sites.

Re: P1 website not available and emails no longer getting through

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The domain is correct. This problem is usually because the domain registration has expired. It's the owner's resonsibility to keep it current. For your domain this is what who.is shows:

Registration status:
    Renewal required.
    *** This registration has been SUSPENDED. ***

http://www.nominet.org.uk/whois/lookup?query=midwaleshypnotherapy.co.uk
 
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