Re: Cannot add 2nd Office 365 email account to Outlook 2010 profile

Hi Richard,

From your description, it seems you manually set up Office 365 account. You can check if the server address is correct. Please refer to Method 3 part at http://support.microsoft.com/kb/2404385

However, it’s highly recommended to set up account automatically. You can refer to Set Up E-Mail in Outlook 2010 or Outlook 2013.

Thanks,
Johnny Zhang