Re: Cannot add 2nd Office 365 email account to Outlook 2010 profile
Hi,1. Verify that you have Autodiscover working correctly with your Exchange Online: help.outlook.com/.../cc950655.aspx2. Make sure you have the latest service pack for Office 2010:...
View ArticleRe: Error confirming that I own a domain - - other MS servies
Yes, I know that the domain currently points to another hosted Exchange service - I'm paying for it, and know exactly where it is (and look forward to canceling that service). I want to use O365,...
View ArticleRe: Unable to access my web pages for editing
Hi DAVETHEPHOTO,I would like to confirm if the issue occurs on other computer. I think the issue may be caused by web browser cookies. I suggest you clear IE cache or try to edit the website with other...
View Articlewebsite access on mobile phone
how come no one can access my website from a mobile phone but can from a pc?
View ArticleRe: Cannot add 2nd Office 365 email account to Outlook 2010 profile
Hi Richard,From your description, it seems you manually set up Office 365 account. You can check if the server address is correct. Please refer to Method 3 part at...
View ArticleRe: website access on mobile phone
Hi ahad,In regard to the issue, we have received several related issues recently, and the root cause might be related to the service upgrade for SharePoint Online, you can find more detailed...
View ArticleRe: No MX record available
Hi Simon,Thanks for the information provided. I suggest you set MX record point to domain-com.mail.protection.outlook.com to see if it works.Thanks, Johnny Zhang
View Articleoffice professional plus trial
i am getting emails stating my trial version of office professional plus has expired. what exactly does that mean? i can't get an answer. what services have i lost as a result? i pay 12.75 a month...
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Re: team site link nad member login tab broken
Hi Przem,Did you just create the subscription and then immediately attempt to sign into the Team Site? If so, the site may not be available quite yet; it can sometimes take a few minutes for the site...
View ArticleError Message - "this doesn't look like the right IP address"
I am trying to set up office 365 and use my existing domain. I purchased a dedicated IP address s couple of months ago, however I am getting the error message "this doesnt look like the right IP...
View ArticleRe: Prompted that password will expire after setting expiry to 730 days
Hi Engxladso,How is everything going? Do you have any updates about the status of the issue?Thanks, Jacky Ding
View ArticleRe: Exchance server adress
Hi Michael,How is everything going? Do you have any updates about the status of the issue?Thanks, Jacky Ding
View ArticleRe: Create DNS records when Office 365 doesn't host your DNS
Hi Torgeb, I'm writing to follow up my previous reply. If you need further assistance on this issue, please feel free to post back. Best regards, Claud
View ArticleRe: Questions on changing our O365 plan
Hi Christian,I'm writting to follow on the issue. If you need any further assistances here, please feel free to let us know.
View ArticleRe: remove password expiry - Set-MSOIUser not recognized
Hi Chris,How are things going?Please feel free to post your updates here at your convenient time.
View ArticleRe: office professional plus trial
Hi Steve, In Office 365 small businesses plan, Office Professional Plus is another service subscription, user can trial it for 30 days. Based on the email information, you may be experiencing the...
View ArticleRe: office professional plus trial
that's not what i asked. i think it was pretty clear what i asked. i asked whether the trial period ending could have had any effect on the problems being experienced. that is, could it have shut off...
View ArticleRe: office professional plus trial
problem 2 as you call it is everything. please concentrate on that as it is a major major problem and i and others experiencing it will be demanding reimbursement shortly. escalate it immediately...
View ArticleRe: Error confirming that I own a domain - - other MS servies
Hi Kents,I understand it is unacceptable for multi-day outage of your wife’s business, but if you want to change the email server, please refer to Kevin’s suggestion. You can change one domain first,...
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Re: Error Message - "this doesn't look like the right IP address"
Hi Ksuth,Based on the information you post, I want to confirm some information with you:Do you mean you try to configure the IP address for your public website in Microsoft Office 365?If it is the...
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