Hi Ella, thanks for contacting me. I still have an oustanding query about this issue.
I have updated my 1and1 DNS records to have Wordpress.com as the name server (where my site is hosted) and Office 365 for my email server.
Wordpress.com requires that i update the DNS records there as well to allow me to use a third party email service, and I am unclear about the exact format of the entries.
The format they suggest is:
MX <pref> <host>.
TXT <text>
CNAME <subdomain> <host>.
A <subdomain> <IP>
SRV <_service._protocol> <priority> <weight> <port> <domain>
See here en.support.wordpress.com/.../custom-dns
What I have got is:
MX 10 refreshmarketing-co-uk01i.mail.eo.outlook.com.
TXT v=spf1 include:spf.protection.outlook.com -all
CNAME autodiscover autodiscover.outlook.com.
CNAME sip.refresh-marketing.co.uk.
CNAME lyncdiscover.refresh-marketing.co.uk.
SRV _sip._tls 100 1 443 refresh-marketing.co.uk
SRV _sipfederationtls._tcp 100 1 5061 refresh-marketing.co.uk
For the CNAME lines I can’t see ‘subdomain’ and ‘host’ in my Office365 records - can you advise on what I should do to the CNAME lines?
Thanks
Roisin