Re: Could not open 'http://SSL/DavWWWRoot
Hi Mr. Mohr,I understand the operation system on your computers are 64 bit. However, a lot of SharePoint Online functions are related to the 32 bit ActiveX controls and add-ins, we generally recommend...
View ArticleRe: "Load balancing failed to find a valid mailbox database" Error when...
Hi Joshua,How are things going? Do you have any updates about the issue?Thanks, Johnny Zhang
View ArticleRe: Files AFTER Auto Archive is disabled \\ Defaults for Auto Archive
Hi Ian,I’m so pleased my answer helps you. If you encounter any other issues about Office 365, you can post a new thread in our community. We’ll follow up and help you fix the issue.Thanks, Young Yang
View ArticleRe: Login issues (Hotmail, Office365, Ms Account)
Hi Daniel,I’d like to clarify these accounts:Your first and third accounts are both Microsoft accounts, while the second one, the Office 365 account, is a Microsoft Online Services ID. Although you can...
View ArticleRe: All options including "download a copy" have become greyed out.
Hi Jeremy,Based on your description, I know that you can use Office 365 well on your laptop, but the same Office 365 account cannot be used well on your desktop.The issue may be related to the settings...
View ArticleRe: SMTP Relay issue: getting in external account not in office 365
Hi Patrick,To troubleshoot this issue, you can refer to this link: community.office365.com/.../outbound-mail-flow.aspxIf the issue persists, I would suggest you post a new thread about the detailed...
View ArticleAW: Re: Login prompt keeps coming up every day
Hi Cherry,Thanks for your reply.In another P1 account, I tested this over the past week (logged in with saved credentials once every day, starting outlook and refreshing the contact list) - also using...
View ArticleRe: Incorrect Routing Domain Name
Hi David,Just checking to see if things are going well on your side? If you need additional assistance please let us know.Thanks, Ida Qiu
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Re: Still receiving spam mails
Hi CMO,Which Office 365 plan are you using, Office 365 Enterprise subscription or Office 365 Professional and Small Businees subscription?As you said 'There is spam and super spam filter runnig', do...
View ArticleRe: Public Folders
Hi Krisztian,I would like to follow up with the question you posted previously. Do you need further assistance with the question?Thanks, Maggie Li
View ArticleRe: Office 365 Small Business Plan - Preview
Hi TripleD,How are things going? Do you have any updates about the issue?Thanks, Johnny Zhang
View ArticleRe: I have redirected my domain and now my email is not working
Hi Swedeberry07,How are things going on? If you need further assistance on this issue, please feel free to contact us.Best regards,Jerry Cen
View ArticleRE: Login prompt keeps coming up every day
Hi Dennis,The following steps are for your reference: 1.Check if the default email account in Outlook is the same with the user which is used to log into SharePoint Online. If not, the problem may...
View ArticleRe: How to find IP address or fully qualified domain name for wordpress.com site
Hi Ella, thanks for contacting me. I still have an oustanding query about this issue.I have updated my 1and1 DNS records to have Wordpress.com as the name server (where my site is hosted) and Office...
View ArticleRe: Office 365 won't save my valid website IP address
Hi Greg,How is everything going? Do you have any updates about the status of the issue?Thanks, Wilfred Ying
View ArticleHelp setting up 365
Hi,I am having a few problems setting up 365 and I'm not sure if I'm going wrong somewhere.Domain has been verified and I am no longer receiving e-mails through my old host. However, I am not receiving...
View ArticleRe: Public Folders
Dear Maggie,It was really helpful.Thanks for Your help.Regards,Krisztian
View ArticleP1 to E1 switch
I was told by two techs that soon you would be able to add the E1 plan to your existing P1 plan. One tech actually told me that they should be able to do it now by just adding the E1 plan to your...
View ArticleRe: Personal domain registering
HiCAN YOU PLEASE DELETE THIS THREAD/DISCUSSION PLEASE, WHEN MY CLIENTS TYPE ME INTO GOOGLE THIS IS THE TOP RESULTHENCE NOT VERY GOOD FOR ME.THANK YOU.
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