Re: Service Upgrade issues
Hi nowcfomike, I’d like to follow up on the issue you posted previously. How is it going on? Have you found useful information from above post? If there are still some problems, please feel free to...
View ArticleRe: Website not appearing as I desire
Hi Dennis, I’d like to follow up on the issue you posted previously. How is it going on? Have you found useful information from above post? If there are still some problems, please feel free to post...
View ArticleRe: Unable to edit public facing website
Hi World_Extreme,You mentioned after changing the name servers, the website is viewable, but cannot be edited. Would you please tell me the detailed steps you have performed?For Office 365 P plan, you...
View ArticleRe: Backup for Sharepoint365
Hi lheath,How are things going?In addition, do you need further assistance with this issue?Thanks, Kevin Cui
View ArticleRe: Need ISP domain name as an accepted domain
Hi Imageman,An accepted domain is any SMTP namespace for which a cloud-based e-mail organization sends or receives e-mail.Before you can use a domain as a accepted domain for Office 365, you need to...
View ArticleRe: Domain transfer
Hi Oliver,How are things going? Do you have any updates about the status of the issue?Thanks,Keats Ge
View ArticleRe: problems with Acrobat 11 attachments
Hi Guy,The winmail.dat file issue is caused if the format in which messages are sent to an external domain can't be interpreted. In fact, messages that are sent from Exchange Online use the Transport...
View ArticleRe: Missing Emails
Hi Kate, When a user deletes messages from their Deleted Items folder or uses Shift+Delete to permanently delete a mailbox item, the deleted items are copied to a hidden folder in the user’s mailbox....
View ArticleRe: All options including "download a copy" have become greyed out.
Hi Jeremy,Please refer to the following link for the Support and resources: http://www.microsoft.com/en-us/office365/support.aspxIf you also have questions, please contact our sales and billing support...
View ArticleRe: Could not open 'http://SSL/DavWWWRoot
Hi Mr. Mohr,How are things going? I haven't received a private message from you. Would you please let us know the current status of the issue?Thanks, Reken Liu
View ArticleRe: Migrating a client with Mac users from a POP3 provider to 365?
Hi CJT_JS, Regarding the steps of the importing data into Outlook 2011, please refer to the steps below: 1. Click File, and then click Import. 2. Click to select Outlook Data file (.pst or .olm)....
View ArticleOffice 365 as a smarthost for SBS2008
Hi All, I have an on premise server (Small Business Server 2008) running exchange 2007. Our ISP is BT and the server has been set to use the POP3 connector to retreive all emails from the individual BT...
View ArticleRe: This offer isn’t valid. Contact your partner to send you an updated offer.
Thank you Bernard, you are right. It transpires that Microsoft automatically turn of delegation rights every year and we have to reactive using this method.
View ArticleRe: This offer isn’t valid. Contact your partner to send you an updated offer.
Thank you Bernard, you are right. It transpires that Microsoft automatically turn of delegation rights every year and we have to reactive using this method.
View ArticleRe: Unable to edit public facing website
That makes it easier....I recommend:Change nameservers back to your registrar'sIn 365 go to admin>>domains>>dns settings and get the MX, CNAME, SIP etc recordsWhen nameservers show...
View ArticleRe: Accessing 365 on tablet
Hi Ray,Can you still log-in with no problem from the laptop, if so check the health of your server, then try again on Tablet. BTW which version of Windows is the tablet running?
View ArticleRe: Customize Click-to-Run installation
"1. Add or remove products from the installation"Ok, but how can i choose to remove for example Access, Publisher and Lync via the Configuration.xml file? What are the Product IDs?I can only find...
View ArticleRe: Accessing 365 on tablet
Thank you for responding, Robert. I contacted the support desk and they were able to solve the problem in short order. It was a conflct of permissions between the tablet version of 365 and the laptop...
View ArticleRe: Not receiving mail
Hi Jesper,Just checking in to see if there is anything about the issue I can help.If so, please do not hesitate to contact us. It is always our pleasure to be of assistance.Thanks, Linda Wang
View ArticleRe: Website not appearing as I desire
I have been using Google Chrome, but attempted IE8 to see if that helped. That did not resolve my issues. I can try resetting and clearing the cache. Before I do so, can you explain how that might help...
View Article