Re: Website not accessible since Jan 25, 2013
So uptime for those affected this month will be at 90%.............ouch. Anyway we can get the SIR posted somewhere we can actually see it? (I've yet to be able to find one).
View ArticleRe: Can't upload files to office 365 from Office 2010
Hi Jack,In regard to the issue, to solve it, please try the steps below:Open the upload center, click the “Resolve” button, then click “Discard” to cancel the upload process.Click “Settings” in the...
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Cannot even try to do the 90-day trial
I wanted to try but, whenever I click go to this link: http://www.microsoft.com/en-ca/office365/online-software.aspxAnd click the "free trial" button.And then "Free 90-day trial". I am getting this...
View ArticleRe: Where do I find the cmdlets to manage exchange online?
Hi Mike,Mailbox export is not available in Office 365, unfortunately. It might be in the coming version, but that is not yet verified.Until then, you have to use Outlook to export/import PST-files,...
View ArticleRe: Need ISP domain name as an accepted domain
Hi Imageman,If you have set the connected account, you can use Outlook to send email with your connected account.Please choose the “From” button and select your connected account. If it is not in your...
View ArticleRe: Changed DNS months ago, now asking me to verify again, but I can't!
Hi liukarama,After checking your domain, the name server is still Officelive.com. I’d like to suggest you change the name to GoDaddy(redelegate), then you can verify domain by referring to the...
View Articleproblems with Acrobat 11 attachments
Hello , We are using now since more then one year Office 365. We have problems now with PDF attachments , after we updated to Acrobat XI. Some of our customers don't receive any PDF attachment...
View ArticleRe: Cannot even try to do the 90-day trial
Hi Alpinescrambler,I'd like to confirm whether you got the error message when you clicked "Free 90-day trial". If yes, I suggest you follow the steps below to troubleshoot this issue: 1. Reset the IE...
View ArticleRe: Can't upload files to office 365 from Office 2010
HiI followed your steps but it made no difference. The file does not exceed the limit of sharepoint online. No file can be uploaded anyway. I have not used all of the storage space either.Jack.
View ArticleRe: Timeframe on availability of Office 2013 for current users on Office 365...
As others have pointed out the community wiki is no good whatsoever. We've migrated to Office365 for our internal sharepoint and now I need to get suppliers and customers on board, but I can't say to...
View Articlewww versus non www
Same issue as several others. www name of website working but non www not working. The website is www.[modified by moderator].com. I am not able to add an A record because the host (Amazon) I am...
View ArticleUnable to edit public facing website
Before my small business signed up for Office 365, we had a public facing website that was maintained and edited by a third party. We made the switch to use Microsoft's email and file sharing...
View ArticleRe: Can't upload files to office 365 from Office 2010
Hi JackCattell, I would like to confirm if you encountered issues as below: The system environment :Windows 8, Office 2010, Office 365 Small Buinesses service (P1 plan). If so, I have replied to you...
View ArticleRe: Timeframe on availability of Office 2013 for current users on Office 365...
Hi,I got an e-mail from the Office365 team back on January 14th saying I would be upgraded in the next few weeks, and that another e-mail 24 - 48 hours before hand would give more details. Since Office...
View ArticleMissing Emails
We have a user who's inbox disappeared last Friday afternoon. She sent an email, left her desk, and when she came back all of the emails in her inbox were gone. They were not in the Deleted Items...
View ArticleMigrating a client with Mac users from a POP3 provider to 365?
I have a client that is interested in moving to Exchange Online/Office 365 from a POP3 provider. When it's an all PC environment these migrations are a piece of a cake - export/import the PSTs through...
View ArticleRe: All options including "download a copy" have become greyed out.
hi Jason,sorry been out of town all weekend at a conference. Upon checking it today and doing a couple of tests at this point it seems it may be a java error. When clicking on a document inside a...
View ArticleRe: www versus non www
Hi YTB,I have checked your domain and DNS records, and I notice that you are an Office 365 P plan user.How long have you added and verified your custom domain in Office 365? Typically it takes about...
View ArticleRe: Migrating a client with Mac users from a POP3 provider to 365?
If the current system allows for POP3/IMAP access, why does the client matter? To retain their local contacts and rules, but that shouldn't be difficult to get back. If the goal is to get their mail...
View ArticleRe: Missing Emails
What do you see in the web app? outlook.com/yourdomain.com or just portal.microsoftonline.com -> OutlookYou should try searching in the web app for anything she can identify during that time. It...
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