Re: Where to find my MS number?
Hi Yuen, I have checked the DNS records of your domain www.desm.co.uk and you have successfully pointed it to Office 365. Then I recommend that you add an A record and a CNAME record to this domain...
View ArticleRe: Adding new domain problem
Hi Guardian Cos, Thanks for your reply.We're glad to hear that everything is ok. If you need any help,please do not hesitate to post them here.It’s always our pleasure to be of assistance. Thanks, Ida Qiu
View ArticleRe: Spam mail
Hi Benny, From you description, you want to block a certain email which send a lot of spam to your side. Is it right? Before moving on， I would like to confirm the detailed information about this...
View ArticleSign Out and Sign In issue
Problem: - User A Signs In to O365 on their PC and later Signs Out - User B Signs In to O365 on same PC - When User B goes to the Team Site it is presented as if he is User A (shows User A's name in...
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.com.au domains
I am currently trying to add a domin to office 365 and it is erroring out on the domain. The domain is in the format <domainname>.com.au and it is saying that the damain is a sub domain and can...
View ArticleRe: .com.au domains
There should be absolutely no reason that you can't add a .com.au domain name. I have many customers with aussie domains. Are you sure there is no additional period in your <domainname>? What...
View ArticleRe: .com.au domains
try again, small business and professional trial for now. just trying to get it set up and its erroring out. ther is no . in the address. cheers
View ArticleRe: .com.au domains
I have customers with the P1 plan with .com.au domains so I know it works. Not sure if you are able to add your own domain with the P plan in trial mode though? Think I remember reading something about...
View ArticleRe: .com.au domains
Ok scrap that. ther must have been some other charactrers in the name as i pasted it diretly fromthe domain management site. re-typed it and its now working. thanks
View ArticleRe: .com.au domains
Yeah you probably picked up a space with the cut and paste lol! Glad to hear you got it sorted :)
View ArticleRE: Autodiscovery will not work for one user only
Hi Gavin,Thanks for your reply. I understand it now. For now, we focus on the problem to rebuild the user " gavin@bizserv.co.za ". First thing, I would like you can create a account named...
View ArticleRE: Autodiscovery will not work for one user only
Hi Neo OK, I have created the gavin@bizserv.onmicrosoft.com account and can confirm that it works fine including Outlook configuration with Autodiscover. I have now removed the gavin@bizserv.co.za...
View ArticleMicrosoft Name Server - Error with .ie domain (Ireland )
Hi there , My domain registrar has got the following error message when trying to change the name servers to ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com. He has advised me to contact...
View ArticleRe: Some Emails Never arrive - 90% of emails do but 10% are MIA - HELP!
No this did not fix the problem, There are no rules, and according to the Delivery report I get the following error: The log search service was unavailable on server...
View ArticleRe: Some Emails Never arrive - 90% of emails do but 10% are MIA - HELP!
Hello Bcampe, Thanks for your feedback. I fully understand that you have concerns that the issue occurs after changing email service. As I mentioned, there are no record shows that the emails have been...
View Articlewhat are the our options for tech support?
If there are no options, has anyone heard of a decent alternative for a small business service like 365 that is inexpensive that does provide live customer support. No matter how inexpensive a system...
View ArticleRe: Some Emails Never arrive - 90% of emails do but 10% are MIA - HELP!
Were you ever at the same email provider as Ex-Sell? I can see that their MX records are as follows: ex-sell.com MX preference = 10, mail exchanger = mx1.emailsrvr.com ex-sell.com MX preference...
View ArticleRe: what are the our options for tech support?
Yes, if you're on a P plan, it's called the Enterprise plan..... For $2 per user a month more you get phone support and a bunch of extra features. The tech support offers more quantity than quality in...
View ArticleRe: what are the our options for tech support?
I agree, if you support then you really should be on the E plan. I've heard rumors that Microsoft will be offering better support on the P plans in future, but it's all speculation at this point.
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