Re: Weird Bounce message
Hi Douglas, Thank you for your effort. Based on the NDR, it seems the recipient account have problem. May I have more information to narrow down the issue as follows: 1. Where is the recipient located...
View ArticleUpdating deleted domain DNS records
I recently deleted a domain from our Office 365 account but the DNS settings are still showing as at onmicrosoft.com. I've tried to re - add the domain and change the DNS but I can't re-verify the...
View ArticleRe: Updating deleted domain DNS records
Hi Martin, where is the domain registered at, as this is where you need to make the DNS changes, not on 365? If you let me know the domain name I can have a look at the registrar, to see where you...
View ArticleRe: Updating deleted domain DNS records
Hi Martin, The details below show who your registrar is. You will need to make the change at their DNS servers. You should have login details for the Cpanel. http://www.visn.co.uk Domain name:...
View ArticleCant Configure Outlook and Mobile Access
Hi all: We have successfully configured our office 365 , everything configured correctly (I believe so) , but now we cant configure our outlook and mobile access however only one user could...
View ArticleRe: Error adding domain name - name not allowed?
Hi Evan No still can't seem to add the domain! Same error Thanks Nick
View ArticleRE: Add a domain
Hi m4gnuz,Thanks for your post. I'd like you can create a new thread with your Office365 version and detail information. Our SEs are willing to help.Thanks, Neo Zhu
View ArticleDNS Records
Hi, I'm just setting up my company with Microsoft Office 365 Trial (Plan P1). The setup guide asks me to update my domain name's nameservers but I'm not doing that as we have extremely complicated...
View ArticleRe: How to buy office 365 when are located in Pakistan
Hello, Kindly contact your regional support by: 1. Sign into Office 365 portal 2. Admin >> Support >> Service Request Thank you.
View ArticleRe: Small business to 365 transfer issue
Hi Paulbs, Thanks for the information provided in the private message. After checking for your domain information you provided, I found the domain has been verified successfully. The website also can...
View ArticleRe: Cannot verify domain
Hi MattKL, I understand that the Epik domain cannot be verified. It can take up to 72 hours for the record that you created to propagate through the DNS system. Also the time spent in propagating...
View ArticleRe: Domains still not verified after 72 hours
Hi Stephanie, Based on your description, I understand that you have added domains in Office 365, but it still not verified. I have checked your DNS records and found there is no TXT record. To resolve...
View ArticleRe: Cannot change default view for lists
Hi Mr.Jan, I appreciated your efforts, if you need further assistance on this issue, please feel free to let us know. @Mch, thanks for your efforts. Thanks, Allen Qiu
View ArticleRe: Error message opening library document
Hi hmosiejones, I'm writing to follow up my previous reply. If you need further assistance on this issue, please feel free to post back. Thanks, Allen Qiu
View ArticleRe: Unable to delete email accounts
Hi Eric, This is related to the ECP. In MOP everything looks alright. This occured when i tried to use the tool for migration in ECP to set up automatic migration on accounts and our default domain...
View ArticleRe: Files will not save back, says not checked out to me, but they are?
Hi Andrew, Please refer to ttplus's suggestion for your concern. I will continue to monitor this thread if you have any additional questions. Best regards, Nancy Xie
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