Website Costs
I created my website in Office Live where it was free, I then recreated it in Office 365 and used the 6 month trial, which is now about to expire. I do not need any of the apps in Office 365 (I already...
View ArticleRe: removing license
hello Anasta, can you share the steps you did to remove the account. Thanks!
View ArticleBigfish NDR
Hi All,I have received several NDRs from a supplier, they use Bigfish servers and although Ive looked at all the forumns I either cant find or didn't understand why this is the case, what do I need to...
View ArticleRe: removing license
"simply cancel the license so you don't pay for it."Please explain how to cancel a license.
View ArticleRe: Can't verify domain ownership even after adding txt to dns record
Anna,Thanks for the follow-up.Can you elaborate on what assumptions are being made by domain verify process ? Can you explain the behavior of the refresh cycle for the "MS=" value used in the TXT...
View ArticleCan't Verify Domain Ownership
Good afternoon, I am attempting to verify ownership of my domain, www.iea-corp.com, and have received the following error: Sorry, we couldn't add the domainiea-corp.com is a subdomain of a domain that...
View ArticleRe: Partially redelegated: Microsoft Office 365 does not manage DNS records...
It still says partially redelegated, everything is working the problem is I need to create some DNS A records which I am assuming I would be able to if the tool would recognize that I am fully...
View ArticleRe: Partially redelegated: Microsoft Office 365 does not manage DNS records...
"I changed my NS servers over to the ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com on 10/25 for my domain name. It has said my domain is verified ever since I did this"Not sure exactly...
View ArticleRe: Changing initial domain due to company buyout
Hi rak,According to your description, I understand that you want to change the free domain name “companyA.onmicrosoft.com” to “companyB.onmicrosoft.com”.However, I would like to explain that the...
View ArticleRe: Retention Policy not deleting expired items
Hi Jon,The retention policies calculation is based on the modified date, which means the email in your screenshot dose not reach the limitation yet. In addition, for the issue that it displays the item...
View ArticleRe: Partially redelegated: Microsoft Office 365 does not manage DNS records...
Sorry I meant that it said it was verified then I changed the NS servers when it said so.
View ArticleLost my information to log on.
I have a question. I have a new computer adn lost all my information that I need to log into my Microsoft Office 365 account. This also includes my web page and everything. What do I need to do to...
View ArticleRe: Partially redelegated: Microsoft Office 365 does not manage DNS records...
I just added another domain, verified it and changed the NS servers and when I go to manage it is exactly how I expect it, the problem is the first domain I added still says partially redelegated. I...
View ArticleOffice 365 small business premium
I currently have a 3 user subscription to P1. I want to convert at least 1 user to the premium which supposedly adds the license for office 2013 home & business. How do I upgrade to this plan? Do I...
View ArticleRe: Email Error msg "The Recipient account on this server is canceled"
Hi Dov,We have not heard from you in a couple of days. Just checking to see if things are going well on your side? If you need additional assistance please let us know.Thanks, Ida Qiu
View ArticleRe: Lost my information to log on.
Hi David, Before moving on, I'd like to confirm whether you forget your password to log into Office 365. If you've forgot your password, please use the way below to reset your administrator...
View ArticleRe: Access to website portal on 365
Hi otwcaravan,Based on your description, I understand that you have been encountering the issue that the error message “Sorry! We can't process your request right now. You don’t have permission to...
View ArticleRe: Can't Verify Domain Ownership
Hi danielpwalker,I have checked the DNS record on the primary domain you provided and found that there is a record which uses for verifying ownership has been added. I’d like to suggest you check if...
View ArticleRe: SBS 2008 to office 295 exchange single sign on question.
Hi Eddie,How're things going on your side? If anything is still unclear, please feel free to update your post to let me know. It is always our pleasure to be of assistance.Thanks, Allen Zhang
View ArticleRe: How can I found my IP address on Microsoft sites?
Hi VadimK,As I understand, you want to host your website on Office 365, and your domain registrar is GoDaddy. Please correct me on time if I misunderstand the issue.If so, you can change your...
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