Hi DAVETHEPHOTO,
I understand your problem is you don’t have a necessary VAT number so you are unavailable to achieve payment during purchasing Office 365 subscription. To get a better answer and dedicated assistance, I recommend you contact our Toll-free phone support in your region, thanks for your understanding.
Thanks,
Maggie Li
Hello all,
I'm hoping someone can help me. I have two domains hosted with freeparking.co.uk (worst company in the world btw).
One is a .biz
one is a .co.uk
I have transferred .co.uk over to Office 365, not .biz (yet).
So I want to point the .co.uk to the website hosted on the .biz.
If someone can help me do one of the following (this should solve my problem).
1. Can I redirect the .co.uk to just go to the .biz site in Office 365? I've tried entering the IP address as the A @ value but that didn't work.
2. Can I redirect the .co.uk from office 365 to point to .co.uk but then in Freeparking change a setting to redirect there to .biz?
Any help would be greatly appreciated!
Gareth
Hi,
Can you tell me how long a customer's trial data on 0365 is retained by Microsoft? Am I correct in understanding its 30 days?
Thks,
Anna F
Hi pbartow,
How are the things going?Do you need further assistance on the issue?
Thanks,
Anna Shi
Hi Bridget Powers,
According to your description, my understanding is that you want to move domain name SPORTS-ORTHO-MASSAGE.COM and SPORTSORTHOMASSAGE.COM in Office Live Small Business to your Office 365 account. If I misunderstood anything, please correct me.
I have checked the domain name you provided, I’d like suggest you do the following steps：
For domain name SPORTS-ORTHO-MASSAGE.COM:
The checking results indicates that domain name SPORTS-ORTHO-MASSAGE.COM is hosted in Office Live Small Business. Since Office live Small Business is now closed. So you can refer to the following steps to add this domain name in your Office 365 account:
1.You can contact Melbourne IT and change the name server to Melbourne IT first.
2.Add your custom domain to Office 365:
Office 365 for enterprises: http://onlinehelp.microsoft.com/en-us/office365-enterprises/gg584188.aspx
Office 365 for Small Business: http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/gg584174.aspx
After doing the steps above, you can set up your email address in Office 365 account.
For domain name SPORTSORTHOMASSAGE.COM:
You can add this domain name in your Office 365 account by referring to the articles above.
In addition, I’d like to confirm whether you got any error message when you add this domain name in your Office 365 account. If so, please capture a screenshot of the error messages so that we can do further research.
Thanks,
Vivian Wang
Hi Bill,
Based on the current situation, I sincerely suggest you post a new thread in the forum with detailed information about this issue. After that, our support engineer will follow up and help you fix the issue. Thanks for your understanding.
Thanks,
Young Yang
After the 30 days has passed, you will be notified again (for the last time) that your account will be permanently removed after another 30 days.
During those 30 days, you will have to export your information's, files, etc.
So, in fact, a trial account is for 60 days.
Hi VDP,
I understand that there are two user accounts in Office 365 (Huw@domian.org & Paul@domain.org). You said your Office 365 account can receive emails from info@domain.org, which account has received the email, Huw@domian.org or Paul@domain.org?
Please send the message header of these emails to me via private message.
Besides, you can try to create these two accounts Huw@domian.org & Paul@domain.org in Office 365, and then configure inbox rule.
Thanks,
Young Yang
Hi Anna,
Thanks for your post here.
According to the last question under Getting started from here, we can see that the trial data on Office 365 will be retained up to 60 days. Just as Alexandru mentioned above.
Once your trial account information has been erased, it cannot be retrieved.
Thanks for working closely to Office 365 again.
Thanks,
Cherry Wang
Hi A St,
How is everything going? Do you have any updates about the status of the issue?
Thanks,
Vivian Wang
Hi Gareth,
Thanks for your post here.
Based on your description, I understand that you are using Small Business (P1 plan).
As for the first question, I would like you to double check if the IP address you added is correct by contacting the support of .biz’s DNS hosted provider.
Besides, it is recommended to create a CNAME record.
For your reference:
Update DNS records to keep your website with your current hosting provider
And, if it will not work, please contact the support of .biz’s DNS hosted provider to confirm if adding A/CNAME record is supported.
As for the second question, I would like to confirm if you want to change the DNS hosted provider from Office 365 to others. If so, about whether the scenario is available depends on that DNS hosted provider.
Thanks,
Cherry Wang
You will need the Cloud Essential pack before you can resell Office 365.
For further information on what is required to resell the service, please call the Microsoft Partner Network
No, i followed the instructions and did not work. But it looks like i am having other issues with the configuration.
During the trial period, i setup O365 outlook to host my domain. I followed the instructions and was receiving the emails for the primary user but not for the other addresses. i then reverted the changes back to my registar hosting he domain. Now i do not receive emails for my primary account but only for connected accounts.
The answer is you can not do it. Without a full browser, Microsoft switches you to the Outlook App LIGHT and that App does not provied you with your Tasks. I have found imexchange an app for the phone that is ok, but not the full function Task that Outlook would provied if they bothered to provied any, which they do not.
Thanks Vivian...but the website seems so clear...it says Office 365 + CRM....perhaps it is possible if I upgrade to a different office 365 Plan, say an E1 or and E3 plan?
Hi Anna,
Like I said, can you please confirm that the GAL or external contacts area in Office 365 is limited to only the fields available and that there is no way to add fileds?
Could you also comment on the following other option community.office365.com/.../2151.aspx
Thankyou & best regards,
Paul
Hello Team,
If I create a new Retention Policy in Exchange Online, is there a way to make that the default retention policy for all new mailboxes?
Any suggestions will be appreciated
The pictures in question have been uploaded from my computer so I'm not sure why they are showing the noted path. I can upload any other picture just not from this particular group, they are jpg , 800x1200 pixels 96dpi same as other pics in on same page. I have logged off of admin site and tried on different days not sure how to correct.