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Re: Pictures not showing

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Uploading from your computer isn't going to fix the path that was pasted from the Office Live code. You will always see red x's unless those links are removed from the code or updated to reflect the new path MSFT changed over to. 

Re: Quick Mass Delete Inbox Emails

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Hi Ben,

Based on your description, I understand that you want to delete a large volume of emails forwarded from Gmail by mistake.

I suggest you create an inbox rule to move the wrong emails to an empty folder, then press Ctrl + A to select them all and delete them.

For more information about inbox rules, please refer to Learn About Inbox Rules
Thanks,
Allen Zhang

Re: How to manage business and personal email address for custom domain?

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Hi Augie Gonzalez,
Based on your description, Maybe you did some wrong configuration during migration. Now I list steps as below,
1. add your custom domain to office 365.
2. Mark the domain as shared in Exchange Online.
3. Create accounts and  set your custom domain as primary  address, at same time ,set yourdomain.onmicrosoft.com as proxy address.
For example:
primary address: user1@yourdomain.com, proxy address: user1@yourdomain.onmicrosoft.com
Primary address: User2@youdomain.com, proxy address: user2@yourdomain.onmicrosoft.com
4. Change TXT record but don’t change MX record.
5. Configure forwarding from old mail provider to office 365 proxy address(only the accounts that migrated to office 365 configure forwarding, but old mail provider still reserve the mailboxes) .such as:set forwarding from user1@yourdomain.com (on old mail provider)to user1@yourdomain.onmicrosoft.com (on office 365).
Best Regards,
Jacky Ding

Re: creating a new Retention Policy in Exchange Online

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Hi Rocky_365fury,

Based on your description, you created a custom retention policy and want to apply it to all new mailbox.  you can follow the steps below:

1. Connect to Office 365 service through remote PowerShell.

    http://help.outlook.com/en-us/140/cc952755.aspx

2. In PowerShell run Enable-OrganizationCustomization enable customization.

3. Create Retention Policy Tag by using New-RetentionPolicyTag similar to below:

New-RetentionPolicyTag -Name "Darkaura-Default-Archive-All-3-Months" -RetentionAction movetoarchive -AgeLimitForRetention 90 -Type all -Comment "All mails are archived after 90 days. Users without archives are not affected."

4. Create a Retention Policy to include the tag

New-RetentionPolicy -Name "DarkAura Archive" -RetentionPolicytagLinks "Darkaura-Default-Archive-All-3-Months"

5. Apply the Retention Policy to all the mailboxes:

Get-Mailbox | Set-mailbox -RetentionPolicy "Darkaura Archive"

6. Following command can be used to verify whether the retention policy has been applied to all the mailboxes:

Get-Mailbox -ResultSize Unlimited | select Alias, RetentionPolicy

7. Create the script.

a. Open Notepad.

b. Copy and paste the text that is between the # signs to Notepad.

##############################################################

Get-Mailbox -ResultSize Unlimited | select Alias |export-csv C:\users.csv

$Users = Import-csv -path "C:\users.csv"

$users | ForEach-Object

{

$alias = $_.Alias

Start-ManagedFolderAssistant $alias

}

##############################################################

c. On the File menu, click Save As.

d. In the Save As dialog box, click All Files (*.*) in the Save as type box, type Start_MFA.ps1 in the File name box, and then save the file to the desktop.

8. In PowerShell, run the script.

9. Drag the .ps1 file from the desktop to the PowerShell window. The path is automatically displayed in the PowerShell window.

10. To run the script, press ENTER.

11. Login with any mailbox account in OWA .

a. Click Options, click See all Options.

b. Click Organize E-Mail, click Retention Policies.

c. Verify the custom Retention Policy is applied.

Best Regards,

Jacky Ding

Re: I have Office 365 P1 and I want to add Dynamic CRM

Can't Log In

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One single computer.

OS=Windows 8 Enterprise

 

3 Accounts

 

E-mail /Microsoft Account = 2

Local Accounts = 1

 

MS Account #1  me@me.onmicrosoft.com

MS Acount #2   wife@msn.com

 

Local Account = no password login 

 

When I log in to Acc#1 and go to the portal I always get this.

 

https://h3i4xa.blu.livefilestore.com/y1pG5YzqOc1cq96NUrRIBKtsvRZ4ODuPwhqe7ztSktbdRwD01i9RGUMfDuYhkaU4Ns6A6kHqJq8N2qMlnBrnA5Cg-Q_jeFk7BNI/OfflineAccount%20Good-Online%20Account%20Bad.png?psid=1

 

When I log in with my wife's account or the local account I am greeted with

Enter email

Enter password

 

I then enter me@me.onmicrosoft.con

then my password

 

And I'm logged in to the Office 365 Admin Site.

 

Why in the heck am I denied enter FROM the OS account that is 'tied?' to Office 365 and yet

allows from any other account?

 

Go figure

 

Windunce

Re: PAL Licensing and external users

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Hi sknorth,
 
I’d like to follow the issue you posted previously. How is the issue going on? Can the users enter and edit the specific page now?
 
Regards,
Ella Huang

Re: Use GAL for contacts

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Hi pbartow,

Thanks for you update.

The external contacts area in Office 365 is limited to only the fields available and we cannot add the fields.

I have read the thread that you provide, there is some useful information, you can refer to it. And you can also try the suggestion that I provided.

Thanks,

Anna Shi


Re: Pictures not showing

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Hi aaronqs,

Thanks for your update.

I checked the images path via a basic Source View in the web browser and summed up the following comments:

All images which could be shown are located after<img src="/siteimages/">, for example: <img src="/siteimages/post%20card.jpg">, <img src="/siteimages/_0345annie%20copy.png"> on your home page, including images with both file extension of (.JPG) and (.PNG).

All images which could not be shown are located after <img src="http://caliberphotoworks.media.officelive.com/images/>, for example: <img src="http://caliberphotoworks.media.officelive.com/images/Fam%20project%20pics%20031.jpg">, <img src="http://caliberphotoworks.media.officelive.com/images/R-G%20%286%29%20copy.png"> on your home page, including images with both file extension of (.JPG) and (.PNG).

I would like to specify this situation. If you upload the images from your local by perform the following steps: Insert Image->Browsing from an image->Insert image, then the images you uploaded from your local computer must be located after the same path: <img src="/siteimages/>.


As you may see, the images which could not be shown were located at an online URL, may be it is the root reason why it can’t be shown online on your website.

Would you like to follow my suggestion and see if the issue persists? Thanks for your understanding.

Thanks,
Maggie Li

Re: Can't Log In

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Hi Windunce,

Based on the current situation, it is suggested to log in to Windows 8 using a Windows Live account.

If you log in to your Windows 8 using an Office 365 account, there may be some conflicts occured with other Microsoft Online services.

Thanks,
Allen Zhang

RE: Some specific support about an email address required

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Hi VDP,
How are things going on your side? If there’s any update on this issue, please do not hesitate to post your information here. It is always my pleasure to help you.
Thanks,
Young Yang


Domain (DNS) set up on Office 365 - Stuck

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I am new to Office 365 and

I am having trouble getting my domain set up on Office 365. The domain is www.LivingstonGuides.com and it has been verified:
  
When following the instructions to:
Update DNS records to keep your website with your current hosting provider
I am unable to create the proper new A (Address) or CNAME (Alias).  When I go through trouble shooting I am able to verify my IP address at: 74.53.143.184 [full IP at http://74.53.143.184/~sgliving/].  However, just after that step I get the following message:
  

I have tried to read all the documentation in this area - but I seem to be going round in circles...

How do I get through this issue?  Please help.


Re: Trial information data on 0365 P1 - how long does it get retained?

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Hi Anna,

I'm writing to follow up on the previous thread. How are things going?

Thanks,
Cherry Wang

Re: Deleted a Sub-Site to the Home Team Site and now can not access the Team Site

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Hi Nicole,

I would like to ensure if the above information is helpful for you?

In addition, do you need any further assistance with this issue?

Thanks,
Maggie LI 

Composed CNAME entries (DNS Management)

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My website is hosted with Windows Azure and to activate it there I need to get awverify.www.mydomain.com to point to awverify.mydomain.azurewebsites.net. That should be no problem but if I try and create a CNAME entry with awverify.www it gives me an error and it cannot be setup. Is there any solution for this (perhaps I am going about it in the wrong way)?


Ask for more details if required.


Re: How to manage business and personal email address for custom domain?

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I performed all the steps with no issue.  The only part that is not clear is the confirguration of the TXT record on domain.  in my registar, the record is TXT/SPF.  Below is the record that i configured, i included the part "include:outlook.com ~all?"  would this be the correct setting?  This is the only record for TXT/SPF.

v=spf1 ip4:xx.xx.xxx8.0/18 include:outlook.com ~all?

Thanks,

Augie G

Re: Office365 fail to send and receive email

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Hi John,

How are things going? Do you have any updates about the issue?

Thanks,
Johnny Zhang

Re: DNS website hosted externally, two domains

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Hi Gareth,

I'm writing to follow up on the previous thread. How are things going?

Thanks,
Cherry Wang

Re: Domain (DNS) set up on Office 365 - Stuck

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Hi David,

Thanks for your post here.

I understand that you encountered the issue when you want to add your domain in Office 365. 

Based on the error message you provided, it seems that you’ve already have a website which with the domain for SharePoint website in Office 365. from the screenshots you’ve provided, I assumed that you’re using P Plan(Office 365 for Professional and Small Business subscription) please correct me if I’ve misunderstood. To solve the issue, I suggest you to try the steps below:

  1. Login in your domain control panel in your domain provider, change the Name Server to ns1.bdm.microsoftonline.com and ns2.bdm.microsoftonline.com. for details, please refer to: Verify your domain and change name servers.
  2. After done, in the “Domain” panel in Office 365, check the SharePoint website address above the domain list, if it’s using your domain name, click “Change address” to change it back to default contoso.sharepoint.com.
  3. Wait for the change complete(you can check that in the domain panel in Office 365). When done, then you can add your own A or CNAME record in “Manage DNS”, for details, please refer to: Update DNS records to keep your website with your current hosting provider

Please feel free to post your updates here at your convenient time.

can no longer get to website

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I am on a 6 month free trial which is expiring. I received your email to sign up and pay  for office 365 which I did. Know I cannot get to my website I must have done something wrong Can you help.

Clyde  Bi-State Marine
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