Vivian / Jason,
This still does not answer the question as to why this is all so complicated and difficult. Name servers and domains and MX and all that - why do I really care?? I used a MicroSoft product, purchased domain names through their portal, and then elected to stay with MicroSoft when they decided to transition their product to a new product - that I would be happy to be paying for if it were at all effective. Instead I have months of interrupted service.
So now I'm paying for defective services. Honestly, it worked better when it was free.
Can you send me your suggestions in a step-by-step instruction list? Then I can just follow the instructions and get this situation fixed.
Let's try one last time - with your detailed instructions for me - and if it doesn't not get me up and running successfully, I'd like a refund and I'll go elsewhere.
Thank you,
Bridget Powers