Re: migrate to 2013 O365
Hi cdhcpa, 1. No. The SkyDrive and Office 365 are two separate services and they cannot "share"/"link" accounts. 2. Could you provide more detailed information about the question? SkyDrive Pro is a...
View ArticleRe: External User Access
Hi Irvin, To share a sub-site specifically for external users, please configure that site to make it has unique permissions from the rest of your sites. Then you can give permissions to external...
View ArticleRe: Sharepoint external users can't accept invitation
Hi Chris, Test the external sharing with another Office 365 tenant users would help us to narrow down whether the issue is Windows Live related or Office 365 side related. Before this, I would like to...
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Re: Cannot access Team Site
Hi Phi, I understand the issues as following: 1, Two admin encounter the “Access Denied” error when attempting to access Manage Team Sites from Admin page, they also encounter error when attempting to...
View ArticleVerifying a .co domain
I am struggling to get a .co domain verified. The DNS records are OK - I have checked them using a DNS lookup tool but Office 365 still says the Domain is only party redelegated. I have been through...
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Re: Cannot access Team Site
I have followed your instructions and the following screen prints are here for your review. This may end up with someone having to access my laptop to follow my actions. I am at my technical limit now...
View ArticleRe: Verifying a .co domain
Hi AnnP, Thanks for your post. Could you give me a screenshot of the error message that you are receiving when you attempt to verify your domains. In addition, please delete the existing TXT record and...
View ArticleRe: Retention Policy
I found this and it solved the problem: Once Powershell is open and connected to the Office 365 service, run the following line: Set-RetentionPolicyTag "Deleted Items" -AgeLimitForRetention 730 That...
View ArticleRe: External User Access
Nancy, Thanks for the reply. I think "Team Site Members" and "Team Site Vistiors" are groups in the E1 or E3 plans. I am in a trial of the P1 plan and they are listed as just "Visitors". The...
View ArticleMy domain e-mail
This has probably been asked many times before, but I have recently joined 365, I have a 'onmicrosoft' domain as well as my own domain verified, but I cannot get my own domain e-mail -why?
View ArticleRe: My domain e-mail
Hi KarenOC, Before moving on, I would like to confirm more information. 1) As for "I cannot get my own domain e-mail", do you mean you can't receive the email from other users? 2) Are you using...
View ArticleRe: My domain e-mail
Hello Jerry I am using Office 365 for small businesses, all DNS changed to primary and secondary name servers some weeks ago, domain name appears as verfied and redelgated, but no sign of any mail that...
View ArticleRe: Retention Policy
Hi LGSA, I’m glad to hear that the issue has been resolved. Thank you for sharing the solution with us. I believe other people who encounter similar problems will benefit from this information. Your...
View ArticleRe: Domain Name not Verified
Vivian / Jason, This still does not answer the question as to why this is all so complicated and difficult. Name servers and domains and MX and all that - why do I really care?? I used a MicroSoft...
View ArticleEditing user's email address
I have a user who just got married and she needs to change her email address to reflect her new last name. She would like to have the incoming emails sent to the old email address to be forwarded to...
View ArticleRe: Verifying a .co domain
The error message is just the standard error message 1 - "verification DNS record not found" - although DNS Lookup programs are finding it fine. Domain was added Sunday night. Anyway. I have done as...
View ArticleRe: Editing user's email address
Hi alNV, To solve your question, you need to leave here current email address as it is, however you should add the new mail address to her mailbox then make the new mail address as the primary one. All...
View ArticleOffice 365 setting up exchange
My company has been using Office 365 Small Business for a while and just today when creating a new user I have had the issue of the "setting up exchange.....this may take a few minutes" not...
View ArticleRe: Office 365 setting up exchange
Hi Richard, I think you should submit a support ticket to Office 365 Support.
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