I have a user who just got married and she needs to change her email address to reflect her new last name. She would like to have the incoming emails sent to the old email address to be forwarded to the new email address.
My understanding is that if I change her existing email address to her new last name, that is basically "deleting" the old email address and thus, that old email address will not be able to receive any more emails. (please let me know if this information is correct/incorrect)
I wanted to make sure that the most efficient solution for this one is to add a new email address (instead of editing her old one) and have the old email address be a proxy for the new email address ... and then eventually (maybe after a month or so), delete the old email address.
Thanks!
alNV