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Re: Public facing Sharepoint site hangs, won't load in IE

Thank you so much for quick response! I will try that - thank you for the suggestion.

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Re: Visitors' Report

Hello mchv2.0, Previously I meant that some users found the link “_layouts/usagedetails.aspx” was invalid, and the page could not be opened, but then the link works. However, based on the SharePoint...

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Re: Change SharePoint URL

Hi Bill, Thanks for your update. Yes, we are unable to change the private site collection from http://[domain].sharepoint.com to http://[domain].[Someing other than SharePoint].com. Thanks for your...

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Re: Visitors' Report

Oh it's "available" and I saw several accounts today where it appears to be working fine. In response to user requests for reporting your colleagues have been telling people for a year or more to go to...

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Re: I cant access my Office 365 account, why???

Hi InspiraPeter68, How are things going? Can you access to Office 365 now? Please feel free to let me know if you still encounter the issue.

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Re: Moving web site from office live small business to Melbourne IT but...

Hi Pauline, Thanks for your feedback. It is always our pleasure to be of assistance. Here is an article providing some phone numbers about Melbourne IT support. Transition information for former Office...

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RE: Office 365 forgetting passwords at random.

Hi DerekW,I'd like to follow up this thread , do you need more assistant?Thanks,Aaron Yuan

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Re: Public facing Sharepoint site hangs, won't load in IE

Hi Gary, Thanks for Mch's response in this thread. I have checked your website on my side and I can smoothly visit it now. If you have any updates or further questions with this issue, please feel free...

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Re: You don’t have permission to access this page or perform this action

Hi Lisa, The issue you are experiencing might be caused by client side. Please try the following steps to fix it: 1. Try to open the link with Internet Explorer 9. 2. Change another computer or network...

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Re: How to add a facebook or paypal button?

Thank you for the reply but I went to both sites but still have two problems - I had already done all of the steps suggested in community.office365.com/.../97712.aspx which is written very clearly,...

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Re: How to add a facebook or paypal button?

Thank you for the reply, Great generator, but I already have my code and still have two problems as below. Kirsty

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Re: How to see who is accessing different mailboxes?

Hi rkubik, How are things going on your side? If you need further assistance, please feel free to contact me. Thanks, Bourne Zhang

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RE: Can't send e-mail

Hi Celesia,How are things going now?I'd like to follow up this thread, do you need more assistant?Thanks,Aaron Yuan  

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Cannot access admin functions on office 365

our administrator deleted themselves as administrator, how do we add a new administator to manage the accounts

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Re: Cannot access admin functions on office 365

Hi Andrew, For this you need to raise a Service request to the microsoft support Team, so that they will assist you further. Thanks and Regards, Surya Begum.

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RE: Office 365 forgetting passwords at random.

it hasn't happened again yet.  I'll be sure to post here if it does.

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Re: Moving Domain Hosting

Actually there was an option to leave the nameservers alone when I migrated so the whole process was simple and there was no loss of service.

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Re: How to add a facebook or paypal button?

As always a REALLY REALLY simple mistake! I was using the wrong browser! Opened 365 in Internet Explorer, (not chrome or firefox) my computer slowed down dramatically, but  suddenly all the buttons...

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Re: How to add a facebook or paypal button?

The buttons don't always work in IE and this is a "known issue" a lot of folks are awaiting a fix for. 

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Modify spf record

First, I understand that I cannot modify the spf record on Office 365.  The recommendation was to revert to hosting our dns records externally which we have done.  This became an issue because our...

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