Re: Cannot see retention tags in messages on boht OWA and Outlook
Hello RayThank you for your answer.Probably I did not explained very well before. I ALREADY ran "start-managedfolderassistant" against ALL mailboxes in my organization. In fact policies are correctly...
View ArticleUnable to receive mail
I've been using my Office 365 account with no problem for about 6 months. Then a couple of weeks ago I noticed I wasn't getting any email. I started testing and found that while I can login to the...
View ArticleRe: Small buisness plan user maximum question
Jacky,Thank you. We are a 26 person company at this point and want Office 365 for Email, Lync, and file sharing. Would you agree that the P1 plan is sufficient for our needs? We already have a...
View ArticleCompany email addresses
Hi,Our company has ten email addresses in use with Office 365 and our free trial is coming to an end. We would like to keep the 'admin@' email address with Office 365 in order to maintain our website...
View Articlemy emails in my inbox are gone how do I get them back
all my emails in my inbox folder vanished this morning, I have emails from 10:30 but all before that are gone, my whole business depends on this
View ArticleWebsite: Web Analystics Reports
My website is for my small home business. My website stats (analytics report) went haywire about two months ago. Showed drastic change in one day from normal to very low numbers on the "Number of...
View ArticleRe: Migrate external domain and mail or not?
Hi David,Please type the password of your account username@pm*.onmicrosoft.com to see if you can send emails. If you don’t have the password, please contact the consultant.Additionally, you can sign in...
View ArticleRe: Not receiving incoming emails from a certain address
Hi Paul,To help resolve this issue, could you provide the following information for us to search?1.Does the specific user can receive emails from other external users? 2.Please let the user to login to...
View ArticleRe: Unable to receive mail
Hi JL,Before moving on, I want to confirm :1.whether other people in your company can receive emails using Office 365 account.2.If you can receive internal emailsAdditionally, please send emails from...
View ArticleRe: Hosting Duplications
Hi Sean,Just checking in to see if there is any questions.If so, please do not hesitate to contact us. It is always our pleasure to be of assistance.Thanks, Linda Wang
View ArticleRe: Unable to receive mail
1. I believe others in the company are not having a problem (I'm a part time contractor so I don't often communicate with them).2. Unknown as to internal email as I have not received any replies to my...
View ArticleRe: Javascript not functioning - Show uniqely secured content
AllenWhen I hover over the link on the page the word "javascript:" appears in the bottom left corner of IE and the word "Important" appears over the link. After clicking the link I have gone to IE...
View ArticleRe: Small buisness plan user maximum question
Hi Jim,Although we can purchase more than 25 licenses in Office 365 Plan P1, in order to ensure the other licenses besides 25 licenses can be assigned to users, I still suggest you contact sales and...
View ArticleRe: Retention Policies
Hi Natalie,How is everything going? Do you have any updates about the status of the issue?Thanks, Jacky Ding
View ArticleLet administrative assistant view Office 365 Bills
Is there a way to give my office assitant the ability to view my Office 365 bills without giving her administrator rights?
View ArticleRe: unable to remove verified domain
Hi Tim,When you delete a user account, the account becomes inactive. The deleted user will be deleted after 30 days. To delete the soft deleted user without waiting the 30 days, I suggest you refer to...
View ArticleRe: Cannot see retention tags in messages on boht OWA and Outlook
Hi Max,You can follow the steps to check the ‘Retention Policies’.1.Logging into Office 365 mailbox via the following URLhttp://mail.office365.com/2.Click ‘Options’ on the top right and then select...
View ArticleRe: Migrate external domain and mail or not?
Hi David,Unfortunately, you need contact consultants for assistance. If you do not admin permission, remove all traces of trial is unavailable.Thanks, Johnny Zhang
View ArticleRe: Step 2 of Setup: Hosting company IP address does not pass the "Check Now"...
Hi SCPOne,I have received the information via private message. Based on the current situation, I would like to suggest that you can try to clean the cache of the browser, and then try it again to see...
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