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RE: MX record update - getting confusing

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Hi Bex,

I'd like to follow up this thread, do you have any updates about this issue?
@MCH, thanks for your information.

Thanks,
Aaron Yuan


Re: Sharepoint external users can't accept invitation

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Hi Chris,
 
Thanks for your post.
 
Do you mean all the receivers (be them Hotmail users or Microsoft Online Services IDs) cannot accept the invitation and enter your SharePoint team site? If so, we recommend you to enter Site Collection Features page again to deactivate the External user invitations feature, wait for a period and then re-activate it.
 
Additionally, currently SharePoint Online only support invitation of external users who have Hotmail accounts or Microsoft Online Services Ids. Would you please try to invite another Office 365 user outside your organization to see if he can accept the invitation?
 
If the issue still persists, please feel free to notice me here. We’ll try other troubleshooting ways to help resolve it.
 
Regards,
Ella Huang

Intermittent problem with email redirect

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Worked earlier in the week with MS tech support to set up GoDaddy domain MX records to point to Office 365.  Worked great for the first two days.  Noticed yesterday that I hadn't received expected email so I logged into GoDaddy web mail and sure enough I had a number of emails there that had not pushed to Office 365.  However, other emails that came in later were pushing to Office 365.  Checked again before sending this post and the same problem is occuring. 

 

What could be causing this problem? Is there another setting that I need to be aware of that can correct the problem?

 

Thank you for any assistance you can provide.

Re: Recover deleted items

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Hi Jan,

Thanks for your feedback.

Are you using the default retention policy? If so, when delete a message, it will be stored in Deleted Items folder for 30 days.

Later, it will be moved to Recoverable Items folder. By default, the retention period for deleted items in this folder is 14 days. After 14 days, the message is automatically moved to the Purges subfolder, which isn’t accessible to and can’t be recovered by the user. Only an administrator can recover a purged e-mail message. Administrators can use Multi-Mailbox Search to search for purged items. For detailed information about Multi-Mailbox Search, please refer to
help.outlook.com/.../cc511392.aspx

When the retention period for an item in the Purges subfolder expires, the item is permanently removed from Exchange Online and can’t be recovered by an administrator.

For more information about single item recovery process, please refer to
help.outlook.com/.../hh125820.aspx

Based on the current situation, please use Multi-Mailbox Search to search for those emails. If they cannot be searched, they’re removed permanently and cannot be recovered.

Besides, if you want to store some import messages, I suggest you enable Archive feature of the mailbox.
help.outlook.com/.../ff628726.aspx

Thanks,

Young Yang

Re: Managing multiple domains with a single Office 365 P1 domain?

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Hi Dan,

I just want to ensure of the above information is helpful for you?  

In addition, do you need further assistance with the issue?

Thanks,
Maggie LI

number of network cards required for ADFS proxy with NLB config

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Hi,


The design is, there are two physical ADFS proxies going to be placed in the perimeter n/w. NLB is going to be implemented for clustering of IP's. 

My question is how many network cards are required for each ADFS proxies?

As per my understanding: one for NLB itself, one for internal communication to domain and one for external communication. Correct me if I'm wrong.

One more thing which i know is NLB itself requires two n/w cards, one for NLB itself and another one to communication between ADFX proxies. 

I'm not sure with the above network requirements. So is this configuration correct? If not kindly provide the correct network card requirements. 

And is there a way to reduce number of cards?


Thanks,

Arun


Re: Sharepoint external users can't accept invitation

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Hi,

I've tried disabling the invitations and reenabled it a couple of hours latter. I re-issued an invite to a hotmail user and that failed. I don't know any office365 users outside my organisation to try,

Thanks

Chris

Re: number of network cards required for ADFS proxy with NLB config


Re: Download files from office 365 to pc

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Hi George,

How are things going? Is there any update about this issue?

Thanks,
Cherry Wang

RE: Creating External Contacts - PowerShell

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Hi Richard Wild,
I followed the steps that you provided and I get the same error,  Please directly open the sample txt file, Don't use import, when pop up Txt Import Wizard, directly click finish, then save it as csv(ms-dos) type.

Best Regards,

Jacky Ding

RE: Creating External Contacts - PowerShell

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still getting the same error message, the steps you suggest take are:

Right click on the file>open with Excel 2007>then click save as CSV Ms-Dos and then upload.

When i open it up in Excel i don't get any wizard it just opens but i have also tried opening excel 2007>clicking open>select the file>click finish on Wizard.

Just to make sure that it's not the powershell at all can you email me or upload your sample file once it is a CSV? i can't see why this would fix it but at least we can rule the powershell out.

mail is richard.wild@live.com

RE: Creating External Contacts - PowerShell

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Hi Richard Wild,
I have sent the CSV file  to you via email, please put it on desktop and directly run the powershell command to test.

Best Regards,

Jacky Ding

RE: Creating External Contacts - PowerShell

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Still have the same issue at the moment, not to sure what this proves but this help guide definitly works for Office 365?

RE: Creating External Contacts - PowerShell

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Hi Richard Wild,
What's kind of plan that you are using? if your plan is E, please add your account to Recipient Management via administrator roles, if you plan is P, as a general user , you haven't right to add external contacts.

Best Regards,

Jacky Ding

Re: Cannot access Team Site

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Maggie

Now we cannot access the team site at all. I require a status on this issue and when we can expect it to be fixed.

Phil


Re: Intermittent problem with email redirect

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Hi Fe,  

Thanks for your post here.

Before moving on with the case, I’d like to confirm more info with you so that I can further troubleshooting the issue, please help to collect the following tips:  

When you said “email redirect”, did you mean that you’ve set a forward rule from Godaddy web mail server to Office 365?

No I did not set a forward rule. I changed the MX records and added in all else that was required, per your Tech Support, to have mail for my domain to come through Office 365.

What’s you initial purpose when you set the DNS records for your domain? Do you want to receive/send mails from Office 365 or from Godaddy?  I want all mail to send/receive through Office 365.

In the meanwhile, please check your domain using the troubleshooting tool in Office 365 MOP(Microsoft Online Portal), to do this, please take the steps below:

Login in MOP, click ”Admin” in the top, click “Domain” under “Management” in the left panel

Select the domain you’ve added, then click “Troubleshoot” in the menu, if there is any issues pop up, you can follow the instructions and change your DNS records for the domain.  

I followed these directions and received the message below.  Also, I wasn’t instructed to remove any of the GoDaddy references.  Should I have been instructed to do so?

Exchange Online

The DNS records for Exchange Online are correctly configured with your domain registrar.

Microsoft Lync

The DNS records for Microsoft Lync are correctly configured with your domain registrar

.

Also, I’ve sent you a private message to collect the domain info, to access the message, please take the steps below:

login in our forum, in the right panel, click “Private messages” under “Your details”

open the message I’ve sent to you, then reply your domain info via the private message.

I responded to your message

TeamSite URL being wrongly generated by office 365 webpages

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During the setup of my sharepoint, I have changed the /teamsite of the url to be /web, therefore the teamsite URL would be something like this:


[domain].sharepoint.com/web instead of [domain].sharepoint.com/teamsite.


This change indeed took effect, however the "Team Site" menu link that appear on the top of every page right next to "Home" and "Outlook" is rendered with a broken link to [domain].sharepoint.com/teamsite.


On top of that, the links from the Home and Admin pages are also broken pointing to the NOT valid /teamsite.


So now I have to manually change the URL in the address bar.


Does anyone knows the fix for this?


Thx in advance, Daniel

Re: Why is integratedoffice.exe a 230MB process?

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Hi Earl,

How is everything going? Do you have any updates about the status of the issue? 

 

Thanks,

Eben Liu

Re: Sharepoint external users can't accept invitation

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Hi Chris,

To verify if the external user has been invited to your site, please click the Site Actions > Site Settings, and open the People and Groups page. If the Hotmail user has been invited successfully, you should be able to see the user display name in the People and Groups page. If the external user is listed there, please check the permissions for the user to see if proper permission has been assigned, otherwise the external user may not have been added to your site.

To try to invite other Office 365 users, you can sign up a trial account and create some test users in the trial account. Meanwhile, please try to invite an Hotmail user in the top level site collection instead of your Team Site. To access the site collection, please click the Edit website in MOP.

Thanks,
Reken Liu

Re: TeamSite URL being wrongly generated by office 365 webpages

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Hi Daniel,

Thanks for posting here.

I realized you were using Office 365 for Small Businesses. I understand you have changed the default team site address to [domain].sharepoint.com/web, after that, the Team Site button on the header of the portal page would not take effort any more.

Based on current situation, the URL in the address bar is not able to be changed manually. After change the team site default address, customer have to access their team sites by manually typing new URLs. I understand you are one of the true Office 365 Users who would like to share the experience and feedback on improving Microsoft products and services. As to the feature you discussed here, to make it better meet your requirements, I recommend you submit feedback about this requirement to our product team. Many features of current programs were designed and upgraded based on customers’ feedback. Again, thank you for working closely to improve our products and service.

Thanks,
Maggie Li

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