Quantcast
Channel: Office 365 for small business administration - Recent Threads
Viewing all 2721 articles
Browse latest View live
↧

Re: Unable to verify domain (hosted by Yahoo Small Business)

November 9, 2012, 7:01 pm
$
0
0
Hi benlo,
 
Thanks for your post.
 
First I’d like to confirm how long you have verified the domain. Actually, typically it takes about 15 minutes for DNS changes to take effect. However, it can take up to 72 hours for a changed record to propagate through the DNS system. Thus we recommend you to wait for 72 hours to see if it works.
 
Additionally, since you added the same domain to another account, we also recommend you to delete all DNS records you added before.
 
If the domain still cannot be verified for more than 72 hours, please feel free to tell me here.
 
Regards,
Ella Huang
↧
Search

Re: SBS 2008 to office 295 exchange single sign on question.

November 9, 2012, 7:42 pm
$
0
0

Hi Eddie,

I understand that you are not available to set up ADFS on your environment. You are wondering if you should turn off directory synchronization.

You do not need to delete users. If you’ve activated and installed the Microsoft Online Services Directory Synchronization tool, you can’t run a cutover Exchange Migration. Since you’ve installed the directory synchronization tool and activated it, you can deactivate directory synchronization and then run a cutover Exchange migration. For more information, see Manage directory synchronization.

You can also run the PowerShell cmdlet “Set-MsolDirSyncEnabled –EnableDirSync $false” to turn directory synchronization on or off for a company. To do so, you can refer the following steps:

1. Install the Local Windows PowerShell cmdlets. To do this, visit the following Microsoft website:
Use Windows PowerShell to manage Office 365
2. Start Microsoft Office Online Services Module for Windows PowerShell.
3. Disable directory synchronization. To do this, type the following cmdlet, and then press Enter:
Set-MsolDirSyncEnabled –EnableDirSync $false
4. Verify that directory synchronization was fully disabled by using the Windows PowerShell. To do this, run the following cmdlet periodically:
(Get-MSOLCompanyInformation).DirectorySynchronizationEnabled
This cmdlet will return True or False. Continue to run this cmdlet periodically until it returns False, and then go to the next step.

Note It may take 72 hours for deactivation to be completed. The time depends on the number of objects that are in your Office 365 subscription account.
5. Try to update an object by using Windows PowerShell or by using the Office 365 portal.

Note:
Step 4 may take a while to be completed. There is a process in the Microsoft Office 365 environment that computes attribute values. The process must be completed before the objects can be changed by using Windows PowerShell or by using the Office 365 portal.
 
For the detailed information, you can refer the article: Migrate All Mailboxes to the Cloud with a Cutover Exchange Migration.

Thanks,
Monica Tong

↧
↧

Re: Lync VOIP over mobile devices

November 9, 2012, 8:12 pm
$
0
0

Hi zzz,

Office 365 E1 subscription is using the Lync server 2010 at this point, and will be upgraded to Lync Server 2013 in the feature.  For more information about the service upgrade, you can read the article below:

Office 365 Service Upgrade Center for Enterprise
http://community.office365.com/en-us/wikis/office_365_service_updates/office-365-service-upgrade-center-for-enterprise.aspx   

Regarding the Lync voice feature, you can deploy Lync to phone for your company. The Lync to phone feature is included in Lync Online Plan 3. You can purchase Lync Online Plan 3 licenses in the Office 365 portal, go to Admin > Subscriptions: Purchase. You also need to contact a Lync-to-phone provider to get the phone numbers. For detailed information about Lync to phone, you can refer to the following articles:

Microsoft Lync Online for Enterprises Service Description
http://www.microsoft.com/en-us/download/details.aspx?id=13602
 
Connect Lync Online to the telephone network with Lync-to-phone 
http://onlinehelp.microsoft.com/en-us/office365-enterprises/hh781536.aspx

Video: Configuring Lync-to-phone for Office 365
http://community.office365.com/en-us/blogs/office_365_technical_blog/archive/2012/08/14/video-configuring-lync-to-phone-for-office-365.aspx
 
Thanks,
Mindy Pan

 

↧

Re: Help removing domain redelegation to Office 365

November 9, 2012, 9:18 pm
$
0
0

Hello lorigar,

Thanks for your post here, and I am glad that the issue has been resolved.

Kelsey, I greatly appreciate your time and solution.

Thanks for working closely to Office 365 services.

Thanks,
Cherry Wang

↧

Re: Office 365 Migration incomplete

November 9, 2012, 9:37 pm
$
0
0

Hi Mark, 

Thanks for your post here.

I understand that you encounter the issue when migrate to Office 365 Preview, to further troubleshooting the issue, please help to provide the following tips for us:

  1. What’s status of your domain in Office 365 before you migrate? Is it “Verified” or not?
  2. When you said that the email sent to you has been bounced, could you please help to collect one of the NDR(Non-Delivery Report) and post it here? You can replace your info in the NDR for security.
  3. Can you access to the admin center for Exchange? To do that, please login in MOP(Microsoft Online Portal), click “Admin” section in the IE tab, then click “Exchange” to see if you have access to it.

Please feel free to post your updates here at your convenient time.

↧
↧

Hi need help with verification at host papa

November 9, 2012, 9:56 pm
$
0
0

Hi I know nothing about dns etc but have to learn ......... I am getting no joy with verification of ownership of web address host papa wont respond and cant get any joy doing it manually can any body help please to talk an idiot through this...

Many thanks

↧

Re: Access to website portal on 365

November 9, 2012, 10:14 pm
$
0
0

Hi otwcaravan,

How're things going on your side? I’m writing to follow up on the previous thread. Has the issue been resolved? Please update your post to let me know.

Thanks,
Allen Zhang

↧

Re: Office "Need Password" Error Message with Office 365

November 9, 2012, 11:39 pm
$
0
0

Hi Msluggett,

How is everything going? Do you have any updates about the status of the issue?

Thanks,
Jacky Ding

↧
Search

Re: Bigfish NDR

November 9, 2012, 11:54 pm
$
0
0

Hi Britannic,

How is everything going? Do you have any updates about the status of the issue?

Thanks,
Jacky Ding

↧
↧

Re: I need technical support

November 10, 2012, 12:12 am
$
0
0

Hi caitlinokane,

Thanks for your feedback. From the scree shot, I understand that you’re using Outlook on your Windows 8 machine. And when trying to set up the Office 365 account, an error “An encrypted connection to your mail services is not available” is reported.

This issue occurs if the Autodiscover CNAME record for your domain doesn’t exist or isn’t set up correctly. Autodiscover record lets Outlook clients connect to the cloud-based service by using the Autodiscover service. Therefore, Outlook profile settings can be configured automatically by simply entering the e-mail address and password.

I suggest you make sure that the Autodiscover CNAME record is created correctly for your email domain at your Domain Name System (DNS) host. You can refer to this article to resolve the connecting issue.
support.microsoft.com/.../2404385

Reference
==========
Autodiscover record

@Brian, thanks for your information.

Best regards,
Young Yang

↧

Re: Hi need help with verification at host papa

November 10, 2012, 12:29 am
$
0
0
Hi Jackie,
 
Thanks for your post.
 
Do you mean you would like to add and verify a domain to Office 365? If so, you need take three steps as followings:
 
1. Add the domain name to Office 365.
Detailed Reference: Add a new domain to Office 365
 
2. Verify that the domain name belongs to you. To do this, add a DNS record at your domain registrar site, wait for the information to propagate through the DNS system, and then request that Office 365 verify that the record is there.
 
3. We also recommend you to update your DNS name server records to point DNS traffic for your domain to Office 365. With that, Office 365 will host your DNS so the required DNS records for your Office 365 services (Microsoft Exchange Online, SharePoint Online, and Lync Online) will automatically be configured for you. After the update is propagated through the DNS system, you can use your Office 365 services with your domain name.
Detailed Reference:
 
If there’s still any confusion, please feel free to post it here.
 
Regards,
Ella Huang
↧

Re: Can't upload files to office 365 from Office 2010

November 10, 2012, 12:57 am
$
0
0
Hi En-Tie,
 
Thanks for your post.
 
I understand you encountered with a similar issue like Jack’s. However, you know, there might be some tiny differences. Thus to have your issue handled more efficiently, we recommend you to post a new thread in our forum. I’m sure we supports will try our best to help troubleshoot it.
 
Thanks for your time and efforts.
 
Regards,
Ella Huang
↧

Re: Trouble with publishing edits made to website

November 10, 2012, 1:33 am
$
0
0

Hi Hampstead string quartet,

I'm writing to follow up on the previous thread. How are things going?

Thanks,
Cherry Wang

↧
↧

Re: How can I found my IP address on Microsoft sites?

November 10, 2012, 1:40 am
$
0
0
Hi VadimK,

How are things going?
If you have any other questions or concerns, please do not hesitate to contact us.
It is always our pleasure to be of assistance.

Thanks,
Eric Sun
↧

Re: Can't verify domain ownership even after adding txt to dns record

November 10, 2012, 1:42 am
$
0
0

Hi George,

Thanks for your update.

Unfortunately, we don’t provide the phone support.

The TXT value is automatically generated when you verify the domain. The value won’t change only if you delete the domain and then re-add it.

Thanks,
Anna Shi

↧
Search

Re: Email sending but not receiving

November 10, 2012, 2:10 am
$
0
0

Hi LizaC,

How are the things going? Do you need further assistance on the issue?

Thanks,
Anna Shi

↧

Re: Sharepoint Site and Explorer View are showing different content?

November 10, 2012, 3:38 am
$
0
0

Hi KEvans,

How is everything going? Do you have any updates about the status of the issue?

Thanks,
Wilfred Ying

↧
↧

Re: RESOLVER.ADR.ExRecipNotFound; not found

November 10, 2012, 5:43 am
$
0
0

Hi Carl,

Did the information above help you? If you have any other questions or concerns, please do not hesitate to post back in the forum.

Thanks,

Jerry Cen

↧

Re: Website pages have errors when editing and paste/copy functions have errors

November 10, 2012, 7:51 am
$
0
0

Hi Grafton,

Thanks for your update.

If the website editor works well in Internet Explorer, the issue may be listed in your local Chrome browser. Currently please use the Internet Explorer to edit the website. If you would like to use the Google Chrome but it still does not work, I’d like to suggest you contact your local Information Technology administrator to fix the browser issue.

Thanks,
Kevin Cui

↧

Re: Unable to verify domain (hosted by Yahoo Small Business)

November 10, 2012, 9:26 am
$
0
0

now i am getting a different message.

Can't verify domain.

sintexinternational.com has already been verified for your account, or for another Microsoft Office 365 account.

My guess this is due to that i ahve verified it with a previous trial, but i have no way of getting back into that account. The rep ask me to open a new Trial.

I have also deleted all the DNS on yahoo, but still have this problem. please help.

↧
Viewing all 2721 articles
Browse latest View live
Search