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Re: Questions on changing our O365 plan

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Hi Christian,

How are things going?

Please feel free to post your updates here if you need any further assistances.


Re: Couple of questions

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Short answer: I've decided to stay with Gmail for domains (gmail apps for business plan).

Gmail seems to be a better solution for email.  Period.  At least for my small business.  

Powershell?  Really!!!!  

The way to work with alias accounts makes zero sense (two days of trying to make it work???  Google it takes two minutes).  Fix this issue, and I might return.  

Although, I did not try to validate my domain... last time I tried that (6 months ago), I tried for over a year and it finally worked after being on the phone with support for over an hour... he went in and fixed the issue, after "support" on this website stated it was "my issue" and "me not doing things right".  

So, support at Microsoft needs to be fixed.  

Case in point, when the office365 support person called, he actually raised his voice and said "that is not true, I'm looking at it right now.  Do you have your browser open?  Where are you?"  This was after I explained to him that the instructions that he sent were wrong and the labels did not match.  Then he wanted to argue about it... I hung up at that point (first time I've ever hung up on support... even the guys/gals from India I can deal with, heck, they are working a job, no issues there... this person was plain rude).  

The gmail support called and basically said they will not support outlook 2013 until later.  Told me I could use the browser online, thanked me for supporting google, and then said bye.  No arguments, no making up stuff... much better experience.  

I'm waiting for Gmail to launch the apps sync for outlook 2013.  

Microsoft has pretty stuff, but the backend is so hard to deal with that most people will go someplace else... unless they are admins and want to launch this for a huge company (over 20 people).  Even then, I'd be pressed to understand why they would go with Microsoft's solution, unless they are real tech "admins" and paid to support the company.  

I'm just a guy looking for a simple email solution that works out of the box.  

Re: Can't reach Teamsite as Admin

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Goodafternoon Eric,

I was deleting some sites i was practising with, i think i deleted the teamsite as well.

1. yes

2. yes

3. no

How do I create another global administrator?

Hope to hear from you soon.

greetings,

Martijn Lentjes

Re: Couple of questions

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Hi Moving_From_Gmail_For_Domains,

It is very sad to hear you have given up. As far as I know, currently Exchange Online only support to set up SendAs permission via PowerShell. If you require a GUI solution, I’d like recommend you submitting a feedback regarding to the issue. Your useful ideas and feedback will help us improve our products and service. Your time and efforts are highly appreciated.

If the service is requested frequently, the product team may include it in the future releases.

Thanks,
Kent Gu

Re: owa won't sync to 2nd computer (outlook 2010)

RE: Setting up SharePoint... this may take a few minutes

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Hi Joe,

Before moving on, I'd like to clarify the current situation:

1. Which Office 365 Plan do you use, P1 plan or E plan?

2. Does the issue affect all the users, or only some specific users? If it is for a specific user, please un-assign SharePoint Online license for the user, wait for about 20 minutes, and re-assign SharePoint Online license.

In addition, could you provide more details about the issue or it'll appreciate if you capture a screenshot and post here.

Thanks,
Aaron Yuan

Re: Access to website portal on 365

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Hi OTW,

Please try to refer to Allen’s suggestion to troubleshoot the issue, if you have any other questions, please feel free to post back in the forum. It is your pleasure to help you.

Your time and effort is appreciated.

Thanks,
Vivian Wang

Re: Not able to access TeamSite after domain name change

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Hi BillA,

Thanks for mchv2.0's suggestion, and I'd like to follow up on the thread to see if the issue has been resolved on your side.

Best regards,

Nancy Xie


Re: Couple of questions

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I provided my feedback on this issue and several others issues over 12 months ago (maybe even 18 to 20 months ago) when Office 365 was in beta and again when it launched.  If it takes Microsoft that long to fix issues, then I'm making the right decision.  

No, it is not because it does not have a GUI.  Although, a GUI matters.  Why don't you make everthing in Office365 require PowerShell... heck, I'm sure we can send email via powershell.  The point is that a GUI allows us to quickly do things.  Bottom line is that SendAs does not work as I require (and all the time wasted trying to make it work).  

Not to mention that it took me several days to even get your powershell to work!  I had to go through several obscure steps and then find out it does not work on Windows 8... something is wrong.

And looking over the forum, it seems there are still issues with validating a domain for use with O365... how many hours have people wasted with that nonsensical process that Microsoft refuses to fix?    

I'm sure there are other issues that I did find.  Yes, I have to "give up".  I have to go with a solution that works out of the box and works now.  That would be gmail.  

O365 won't work properly with IE10

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Just installed IE10.  Office 365 now won't let me sign out.  Also, I now can't open files in explorer, I get the same old "your client does not support opening this list.........etc" message.

 

I've already changed and updated the trusted sites in IE10, to no avail.  These issues has just about gone away in IE9, why can't Microsoft release something that just works?

 

Help.  Thinking about downgrading back to IE9 unless anyone has answers.

 

Thanks

Re: O365 won't work properly with IE10

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Hi James,

Please refer to the steps below to configure your computer for Office 365:

1. Sign in to the Office 365 portal. In the right pane, under Resources, click Downloads.

2. Under Set up and configure your Office desktop apps, click Set up. The Microsoft Office 365 desktop setup tool starts.

3. Sign in using your user ID.

4. After you have selected the applications you want to configure, click Continue, review the service agreements, and then click I accept to begin installing updates and configuring desktop applications.

You can also find detailed information in the following link:

onlinehelp.microsoft.com/.../ff637594.aspx

In addition, please check the Windows updates to make sure your computer has been up to date.

Moreover, if the issue persists, could you please capture the error messages and posts them here for further troubleshooting?

Thanks,

Nancy Xie

use my old mailadres

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We are using our own mailadresses now: info@mycompany.com i want to keep using these when we migrate to 365 is this possible without using shared mailboxes?

 

Martijn Lentjes

Re: Access to website portal on 365

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It isn't made very clear but if you add a domain name and change your email address, your log in id changes over to the new address. Ie, me@onmicrosoft.com becomes me@mydomain.com.

Re: use my old mailadres

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Hi Martijn,

Do you means you want to use the old mail server to send and receive emails? If so, please refer to the following instructions.

If you are in small business subscription (P1 plan), and you want to change the MX Record to point to your old mail server. You may refer the following the link to create required DNS records to work with Office 365, http://onlinehelp.microsoft.com/en-us/office365-smallbusinesses/hh416759.aspx

If you are in enterprise plan, there is no need to change name server. You can refer the Edit DNS records for your Office 365 services part in the add domain guide for enterprise to add DNS records in your domain registrar.

If you just want to use your old domain for emails, please add your domain to Office365.

To add your domain to Office 365, you should first create a TXT or MX record in your domain registrar to verify the ownership of your domain. For the detailed information and steps, please refer to the articles below:

For Enterprise plan:

Add your domain to Office 365

Work with domain names and DNS records in Office 365

For Professionals and small plan:

Add your domain to Office 365

Change name server records at a domain registrar

Thanks,
Jason Jiang

Re: Questions on changing our O365 plan

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Hi Neo,

That answers pretty much all of my questions re the licensing.

For the migration, as we'd be going from Exchange to Exchange (O365 Small Business -> Enterprise), is there not an easier way than the batch csv copy? Is there a powershell command we could use to import the data to the new mailboxes?

Obviously for 50 users, doing individual copies of the mailbox via the Outlook client is impractical.

Thanks,

Christian


Re: Shared Domain Name between O365 and another Hosted Exchange service.

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Hi Bill,

How are things going on? If you need further assistance, please let me know.

Thanks,
Edward Qu

Re: how to know my exchange server in office 365

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Hi Khalid,

How are the things going? Do you need further assistance on the issue?

Thanks,
Anna Shi

Re: Cannot access Team Site

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Hi Phil,

Is everything working properly now? I would like to know if you need further assistance. Thanks for taking time to reply in advance.

Regards,

Allan

Is SkyDrive not included at all in Office 365 Small Business (Plan P1) and Share Point is used instead?

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All I want are:

  • To be able create, edit, share and collaborate on Word, Excel etc. documents using SkyDrive
  • To have business level controls i.e. the documents belongs to the business but not the users e.g. if an user delete a document it would appeared as "Trashed" or "Deleted" in an administrator's view. The administrators should be the only ones who can really washed out files in our Office 365's SkyDrive

Don't the above make senses and Google Apps for Small Business, Office 365's competitor, has already long provided such feature?

 

It looks like what is used to credit and edit documents here is actually the offline Microsoft Word, Excel etc. while what is used to share documents internally and externally is Share Point (which is very un-user-friendly and I strongly dislike i)

 

It would unbelievable to know that SkyDrive is not used in Office 365 Small Business

  • It's kinda nice and trendy
  • It's already avaialble to all the FREE Hotmails users, I'm paying for Offfice 365 Small Business, why can't I use it?

Re: Can't reach Teamsite as Admin

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Hi Martjin,

Before moving on, I'd like to confirm whether other users in your organization can access the Team site?

For the steps to assign “Global administrator” role to an existing user, please refer to the link below. You also can create a new user and assign the Global administrator role.
http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff637584.aspx#BKMK_2
Assign or remove administrator roles for an existing user

After that, please use the new administrator account to check whether you can access the Team site.

Thanks,
Aaron Yuan
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