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Re: Questions on changing our O365 plan

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Hi Christian,

I understand  this method require a lot of working to be done. However, this is the only way to move the data from the old subscription to the new one.

We can’t upgrade the plan P to Plan E directly. For more questions, please refer to the top questions in the following article:
http://www.microsoft.com/en-us/office365/faqs.aspx#Top_Questions

Thanks,
Vivian Wang

 

 


Re: Couple of questions

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Hi Moving_From_Gmail_For_Domains,

I am sorry for the inconvenience and if you have any other question regarding Office 365 please feel free to post in the forum.

Thanks,

Kent Gu

Re: Is SkyDrive not included at all in Office 365 Small Business (Plan P1) and Share Point is used instead?

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Hi fuzzybee,

SkyDrive is not included in Office 365 P1 plan and E plan. However, Office 365 Small Business Preview plan and Enterprise Preview plan has SkyDrive Pro feature included. 

SkyDrive Pro is your professional library—the place to keep your work documents. You can think of SkyDrive Pro as your SkyDrive for business. When you store your files on SkyDrive Pro, only you can see them, but you can easily share them with co-workers and access them on your mobile devices. Your files are safely kept in the cloud with SharePoint Online or on your company’s SharePoint Server 2013 servers, depending on what your company has set up.

What is SkyDrive Pro?
http://office.microsoft.com/client/15/help/home?USER&365ver=15&O365=1

Thanks,
Aaron Yuan

Re: reply form address

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Hi Richard,

How are things going on your side? Is there any update on this issue?

Thanks,
Young Yang

Re: Create workflow from SPD 2010 doesn´t work

Re: Create workflow from SPD 2010 doesn´t work

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Hi again, I did something wrong when marking suggested answer, and do not kvow how to correct. The answer is to install SharePoint Designer 2013. After that is is not possible to open up SPD frpm the site, as sharepoint do not recognise SPD 2013, but if you open SDP 2013 at least it is possible to create workflows again.

Re: Cannot access Team Site

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It appears to be working OK now. Is the solution documented? Can we get a copy for future reference? Did you coordinate this effort with our service request

SRX1187304293ID - Particular sites and libraries are not loading? You can close out this thread after you respond to these questions. We are trying to tie up all the loose ends with our external technical partner.

Re: OneNote Sync error between SharePoint OneNote and OneNote Client

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I was having sync issues between OneNote and Sharepoitn server 2010. This seems to have been caused by the fact approval was enable on the library where the OneNote doc sat. Turning off the approval feature on the library allowed OneNote to complete its sync again....Realise I'm not talking 365 and not sure if this is related to the issue you are having but thought I'd share just in case.


Re : Re: getting somewhat confused with designs and views

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Hi Kent, Just when i think i am getting the clear picture of the interaction of one page with another, an event happens that shatters the comprehension gained. as stated before, being rather new to sharepoint and O365, I imagine I am the cause of these funny events. The tree view isn't helping since often the "view" doesn't seem to be representative of what (how) i thought I was structuring my team site. Some features i believe I am adding as a child of team site appears in tree view as child of my public facing site (I tried "color coding" my teamsite levels (depth), but this didn't help understanding the logic of page placement in the overall site). I then have to reenter teamsite and trickle down to the page in question when i need to , for example transfer info from one page to another. This week end, before finally giving up for the duration of the w.e. out of frustration, a meeting room I had set up, was reset to the default home page of this sub team site, wiping all that I had edited over the weeks (and this without my resetting the site to its original content... And am very certain I haven't initiated this). At other times I can add web parts, but five minutes later, there is no interaction with the "add web part" link in the ribbon. I was experimenting with the PayPal part, to see how I could structure the "checkout", but found the option was not always available for entering the html codes. Inthe share point interface, I dont know what the use of this is since when i open it, i find i cant edit anything anyway... so i go back to O365 when i need to edit (everything is sync-ed...each day when prompted).

Adding to the confusion while this is now understood, is the permissions for visitors: since they can only access the public facing site anyway, why is tis permission level editable in the teamsite? A visitor is a visitor and of course i don't want to bar him in my Public facing site. Just saying.

In my line of work, I could talk about many things, taking for granted that everyone understands my logic, terminologies, abreviations, etc. but unfortunately the fact of the matter is that most would be lost in a matter of minutes. So we have to democratize the vocabulary to appeal to the masses. Though I am sure the Enterprise platform is mostly set up by IT pros, I am pretty much convinced most users of the SB P plans are operated by neophytes as myself, that need to have a clear view of the inner workings of that plan. Render it efficient for the masses, which I believe is the targeted business clientèle. To keep in mind that our knowledge base may be very complete in our respective specialisations, but at different levels in the IT/server/Platforms; our second  (and some times imposed) specialty: IT.

I understand there are many very competent professionals that can help setting up and running the platform, but one very important reality in these dire times, is the limited availability of funds to invest when a small business or a startup one. From the posts I have read I know this is a reality, because the topic of out of the box is often mentionned.

So all this being said, I am not quitting O365 or SP, I'll just report my schedule to accomodate my miscomprehension of the platforms, putting some projects on hold until i can get some sense into this thick head of mine.

clement

Invoice Payment

Re: Unable to access Office 365 site via mobile device

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Hi Maggie,

Any updates on this issue?

Thanks.

Re: Invoice Payment

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Hi Neil,

To purchase services in Microsoft Online Services, you choose one or more subscriptions from the catalog and then pay for the services by using a credit card or by requesting an invoice. Your subscriptions are renewed automatically every year.

For Pay by invoice, you may refer the information on below article.

onlinehelp.microsoft.com/.../gg570309.aspx

If you also have questions, please contact our sales and billing support to get a quick answer.

Contact Support for a billing or subscription issue
http://onlinehelp.microsoft.com/en-us/office365-enterprises/ff652548.aspx

Thanks,
Jason Jiang

Domain issue at Godaddy

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My domain has been verified for mail.  But, I'm not receiving mail.

 

At Godaddy, when I add/change the SRV records to insert my domain, the editor automatically changes it to *

 

The Lync check will not verify.  I've read and reread the records and the only difference is the * versus the actual domain name.  Not sure what to do.

Re: Domain issue at Godaddy

Hung at Setting up SharePoint... this may take a few minutes

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Hello.

It's been over 48 hours and my Admin Overview page still shows:

 

Setting up SharePoint...this may take a few minutes

 

Can anyone offer a solution.

 

Thank you


Re: Hung at Setting up SharePoint... this may take a few minutes

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Same here any help on this issue

Updates to DNS CNAME and SRV records

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I need help to update several CNAME and SRV records in the Domain Mgr.

 

1) Delete all  listed CNAMES - specifically sip.bb2e.com

2) Add A record host - sip points to 108.166.11.10

    (Can't do currently since there is already a CNAME record above)

3) Update SRV

_sip._tls.bb2e.com  Port 5061     Host   sip.bb2e.com

_sipfederationtls._tcp.bb2e.com  Port 5061    Host   sip.bb2e.com

 

Re: SharePoint provisioning stuck at: Setting up SharePoint... this may take a few minutes

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Hi Jim,
 
Before moving on, I’d like to confirm the following things:
1.Do you mean you are the first time to sign in Office 365 portal and you encountered the error message above?
2.Does the “Team Site” button exist at the top of the portal?
3.Do any other services work well? Such as EXchange Online.
4.Which version of Office 365 you are using? Office 365 for Small Business or Office 365 for enterprises.
 
In addition, please capture a screenshot of the error message and post it here for further troubleshooting.
 
Thanks,
 Vivian Wang

Re: Access to website portal on 365

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Hi OTW,

How're things going on your side? I'm writing to follow up on the previous thread. Has the issue been resolved?

Regards,
Allen Zhang

Re: Create workflow from SPD 2010 doesn´t work

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Hi linle,

I really appreciate your sharing. 

In addition, could you please show us the Site Information of your site in SharePoint Designer 2013 by clicking the home icon  in the left Navigation pane?

Regards,
Cherry Wang

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