Re: status code 12031
Hi Dig,I’d like to know if the issue still persists on your side.At this time, please login the user account on any other computer to see if it’s a net-work relate issue.Please also clarify if the...
View ArticleSpam filter
How can i whitelist a sender adress for all userssome mail are ot getting through for some resaon and the sender does not get any errors
View ArticleRe: Outlook cannot connect to Office 365
Hi Mikkel,I have checked your CNAME record and found the value is an IP address. You need to change the CNAME record back to autodiscover.outlook.com.After that, I suggest you use Microsoft Remote...
View ArticleRe: Cached Page Issue
Hi Desiree,As mchv2.0 mentioned above, you can click on the “purchase now” to renew the subscriptions. If you don’t want to continue using Office 2010 Professional plus, you can just leave the OPP...
View ArticleRe: Spam filter
Hi Elecom,If you use Plan E or Plan A, it is available to whitelist a sender address for all users. To add to this, you can set enterprise wide rules but it can't be done by the user unless they have...
View ArticleRe: Redirecting A Name records - DNS records
Hi Eoin, To check the website address on Office 365 portal, take the following steps: 1. On the Admin page, in the left pane, under Management, click Domains. 2. Beside Change address, to check if the...
View ArticleRe: all Permission levels are greyed out - unable to edit.
Hi zoli10,Considering the current situation, to check the software updates, please make sure that they are up to the latest about iPad.Moreover, I want to confirm the following information: 1. Could...
View ArticleOffice 365 - Contact us gadget
I'm developing a public facing website using Office 365. I have a contact us page in my website. I used the contact us gadget. Can I able to store the contents entered in the contact us gadget to the...
View ArticleRe: Outlook cannot connect to Office 365
Hi Jerry,Yes, that is because we removed the CNAME record yesterday, so our on-premise Exchange server was in control again. The IP address you saw was properly 85.82.14.xxx right?After support from...
View ArticleRe: Problems with IP address and/or FQDN recognition
I think I'm on the way to sorting things out. It's quite confusing for someone who is new to all of these terminology.
View ArticleOffice 365 Email Problem
We can send/receive emails in the office to each other. We can send emails out of office to others. The problem is others out of the office can not send emails to us. Need help!
View ArticleRe: Office 365 Email Problem
Hi Blake,Thank you for posting here. From what I understand, you have issues receiving emails from outside the organization while inside traffic works fine. I do have some questions for you. Firstly,...
View Articleweb site analytics reports
We used to have website statistics from Microsoft regarding how many visits to a web, etc.--but this does not seem to exist anymore. I looked at Google Analytics and opened an account, but then when...
View ArticleRe: web site analytics reports
An easy way: http://googleanalytics365.codeplex.com/Or use this generator and add the GA code to every page.
View ArticleRE: Syncing Calendars between Office 2010 and Office 365
Hi Mhaskett,Have you got the resolution? How are the things going?Best Regards,Pratik Pandya
View ArticleRe: Outlook cannot connect to Office 365
Hi Mikkel,Thanks for sharing your information.If you have any other questions when using Office 365, please post a new thread in the forum. We will glad to provide any assistance.Best regards,Jerry Cen
View ArticleRe: Problems with IP address and/or FQDN recognition
Hi machols,If there are any updates about this problem, please feel free to post back.Thanks, Maggie Li
View ArticleRecover email that didn't receive
Hi everyone, Is there a way on how to recover or retrieve the email that the user reported that they did not receive. Based on the delivery reports, the email was receive successfully. We...
View ArticleRe: Office 365 Email Problem
Hi Blake,To add to Remus's information. Are you using the custom domain? If so, this issue is mostly caused by MX record.To resolve this issue, you can do the following steps:1. If you are using...
View ArticleRE: Set-MsolDomainAuthentication : Unable to complete this action. Try again...
Hi Patrick, I just want to ensure that all the information is useful for you. If you have any questions, please feel free to let us know.Neo Zhu
View Article