Re: Enabling ActiveX
Hi Ray,Actually there are two versions of IE 10 in Windows 8, the Metro style and the desktop style. Please make sure you are using the desktop IE 10 style version. If you have already chosen the...
View ArticleRe: Windows Phone 8 allows access to private site in Office 365
Hi Chill,I'm writing to follow up on the previous thread.Please let me know if you need further assistance about the issue.Thanks, Ida Qiu
View ArticleRe: Automatically mark Junk E-Mail as read.
Hi Emerge,It can be caused by many factors. In order to avoid confusion and find out the root cause effectively, we recommend creating a new dedicated thread, so that we can dig deeper on this issue....
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RE: Need ISP domain name as an accepted domain
Hi Rich,To specify a different “reply to” address than your own, compose a new e-mail>click Option on the top link bar>click Direct ReplIes To.Thanks,Keats Ge
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Re: External recipients in distribution groups
Hi Jens,Based on my testing, the issue occurs if the DG owner isn't an administrator of the Exchange Online.In this situation, I suggest you add the administrator to the Ownership of the DG.After that,...
View ArticleProblem when working with excel files
I recently formatted my pc hard disc and then installed again win7 and win8 upgrade. Then I installed office 2010. Since then I have got problem when working with excel files in edit format (on my...
View ArticleRe: Distribution Lists
Hi NCVA,To create the distribution group as I mentioned before, it only allows setting up the groups which are including the original domain, or the verified custom domains.If you want to send emails...
View ArticleMy settings->update work email in order to set up alerts
Hi,I am trying to set up alerts to the site and i noticed that i do not have the option to set up my email somewhere. Also at my personal settings there is not updated my work email and i cannot edit...
View ArticleRe: Backup on the cloud
Hi Naaman,How are things going? Has the issue been resolved?Thanks,Nancy Xie
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Re: Problem when working with excel files
Hi gstyl,Firstly, I would like to clarify following questions: 1. Did you open the Excel files via “Edit in Microsoft Excel” button as the screenshot shows below? 2. When the Excel file was opened via...
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Re: My settings->update work email in order to set up alerts
Hi Dimitra,Before moving on, I'd like to know which Office 365 subscription you are using, Office 365 small business (P plan )or Office 365 Enterprise (E plan)? To see it, navigate to Office 365 Admin...
View ArticleRe: Problem when working with excel files
Dear Mr YingFirst of I would like to thank you for your prompt answer. I did check the procedure you described in your message. When I "Edit in Microsoft Excel" the excel file gives the notice "Read...
View ArticleRe: Enabling ActiveX
Hi Reken -How do I distinguish between the metro and desktop versions of IE?The tablet is new and I haven't installed anti-virus software yet - so I don't think that is the problem.How do I take a...
View ArticleCant Receive e-mails
I use Google Apps for business and I'm evaluating Office 365 to decide if i should switch or not.I'm having problems trying to configure the e-mails accounts, although I can send e-mails I can't...
View ArticleRe: Automatically mark Junk E-Mail as read.
Johnny, I started this thread and believe Emerge's comment applies to my original complaint. Simply put, the Junk email folder perpetually shows unread messages even if they have all been read or...
View ArticleEmail Migration
Hello, My company is planning on changing our sharepoint (p1) plan to a sharepoint (e1) plan. I understand all the burning hoops one must jump through just to transfer the information on sharepoint,...
View ArticleRe: Cannot even try to do the 90-day trial
I installed and used Firefox browser and it works now. So I guess it's the same thing as what you suggested.
View ArticleRe: Cant Receive e-mails
Hi Guimer,What you thought is right, we need to add required DNS records for Exchange Online. I’d like to confirm some information:1. Which plan are you using, Office 365 for small business and...
View ArticleRe: Email Migration
Hi Tmh,As far as I know, to change from Office 365 P plan to E plan, you need to subscribe to a new Office 365 E Plan, and then manually move the SharePoint Online items.However, when signing up for...
View ArticleLimited Admin Access with P1 Plan
I am trying to provide another individual in my office limited Admin access to Billing from a domain with a P1 plan on which I am the primary administrator. I tried following instructions I found for...
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